Archive for April, 2008



Slow Motion

I am at Kabul international airport. Everyting is in slow motion. That includes me, someone who is rarely in slow motion. All the adrenaline that had carried me through the last few weeks is gone. I feel totally drained and putting one foot in front of the other takes effort and concentration. I am looking forward to collapse in my seat of the UN plane that will take me to Dubai. But everyone else is also in slow motion too. This airport has nothing of the usual airport hustle and bustle. This is partially because only passengers are allowed even near the entrance hall to the aiport; and the people who facilitate their arrival and departure, up to a point. Those people have a special badge that opens gates and makes uniformed people step aside. My counterpart doesn’t have a badge like that and so he was turned away 100 m before the airport building, which is were we said our heartfelt goodbyes.

People also look a bit glum. Where I live that would be explained by the weather, it is gray, drizzly weather. But here such weather is a gift that may shorten the annual summer drought by a few days. I have a suspicion that people are glum because they are leaving Afghanistan. It is that kind of a place. You lose part of your heart here. I know no other place in the world where I have that feeling when I leave. From the outside you would expect people in the departure hall to be smiling because they are going home and leaving a dangerous place. But never have I felt threatened here. Instead of the bad and scary side of Afghanistan that is shown in the western media, I have seen people of all ages painstakingly putting one stone on the other to rebuild their country, or supporting those who do, with a smile and a great deal of commitment, patience and faith.

We women have our own security path from entrance to exit. I am constantly directed to tiny curtained spaces marked ‘females’ as if they are toilets. Inside, these spaces are about the size of a toilet.  Each time I am told to enter such a place (there are three from beginning to end) I feel like I am intruding on an intimate women’s party. Sometimes there are as many as three women packed into a space that barely holds us. Adding luggage gets tricky. They don’t speak a word of English; they are huddled together around a space heater and a water kettle with a giant and well-used rusty coil heating the water for tea. There is much smiling and a cursory review of my belongings. Last time I was here my scotch tape was taken way (Why? She demonstrates me taping someone’s mouth shut. Oh, I say without getting it, but I did not protest. I can live without scotch tape). The final body check is only for men, at the entrance to the tarmac. There are no women to check us females, so we get a free ride.

My luggage needs to be opened because the scanner noticed a stone. It was the map of Aghanistan made from various types of marble and lapis found here, a gift from the MSH team. A bit heavy to carry in my hand luggage I had stuck it in my checked bagage. They were looking for rubies, more precious stones than those. I was allowed to keep it.

In the waiting hall there are a handful of foreigners who also respected the 2-hour-before-check-in boarding convocation. Customs and immigration actually didn’t take all that long and I have plenty of time, especially when the plane is not showing up at the appointed hour.

There is Indian TV; a documentary about Indians (or maybe Pakistanis) playing marbles on a gutted dirt road. It reminds me of our schoolyard marble games where we would sit down on the concrete tiles with four small marbles or 1 large one sitting on a ridge between tiles, spread a few inches apart from each other and are legs creating a basin that would catch the incoming marbles that missed their mark. That would be our profit, the purpose of the game.We would advertise our wares by shouting at the top of our lungs what we had to offer, such as 4 from the 6th, which meant that anyone could try to hit one of our marbles from an imaginary line between the 6th and 7th tile. You could trump the competition by shouting 4 from the 5th which would bring in more traffic but also more chance of losing. We all took advantage of the little kids by telling them that they should put their marbles really close together, like a short wall. We would pretend it was more difficult, and then of course we had an easy hit and accumulated our wealth of marbles. I suspect all but the most intrepid and smartest kids had been victimized by this when we were young and naïve but then the tables turned when a new batch of credulous youngsters came in. It was a good preparation for the world of the grown up where things are not fair for those who are small and powerless. This is how school prepares us for life. Adults who are interfering with such behavior are not necessarily doing kids a favor. At school and in my (large) family I learned much about resilience and assertiveness that has helped me greatly in my adult life.

Khoda Hafez

Khoda Hafez means goodbye in Dari. The day has arrived. This morning I woke up long before the alarm was scheduled to wake me up, as I usually do; probably because of the light that filters into my room through the white cloth stapled to the windows. Or maybe it is because the generator kicks in, a light hum in the background or the switching on of the wall-mounted electric heater.

For the last time I follow the Guest House Zero routine: I take a shower, dress and walk over to the other Guest House where the server is (Guest House 1, facing the street). For this I have to cross the garden courtyard where the roses are growing like crazy and the buds are beginning to show. These are the famous roses of Kabul that flower uninterrupted till fall. I then reboot the server. Every morning the server asks me the same question: Why did the server shut down unexpectedly? And every morning I click on the same answer: power failure environment. There is nothing unexpected about this by the way but the computer needs to be told every morning.

Then I call the dispatcher for a car to pick me up in an hour, check my mail and have breakfast with Mirwais who has, by then, come back from his morning run. Even if I wanted to, a morning run is not in the stars for us foreigners as we would make beautiful targets for the growing kidnapping industry, which appears to be driven primarily by economic rather than political motives.

I was too busy to dream this week, but now that everyting is over the dreams are coming back. My dream last night was about MSH and several colleagues, past and present, all mingled together. I was in a retreat of sorts in a mansion that looked like Brandegee where MSH used to have its headquarters, Versailles, as my old office mate Carol used to call it. I was in one part of the building but somehow excluded from preparatory work with a small group of senior staff because I was a facilitator. The exclusion included not being asked to sign a birthday card for our deputy director. I wandered over to another part of the building where I found many of my current and past colleagues (from MSH as well as other places of employ) happily eating cakes and other yummy things with whipped cream. It was a more congenial place and I wanted to stay with them rather than go back. There was also something about looking at action plans from Pakistan but the context of that has evaporated because I wasn’t fast enough with my pen and paper.

For me the dream is rather transparent and related to my anxieties about going back to the Boston office. In a way it is good that the trip takes as long as it does. As much as I dread the physical experience, the slow adjustment to being back psychologically is a good thing.

We had a good team debriefing, applying the same feedback process to ourselves that we used in the workshops. I am happy with the results and leave with the feeling that I have contributed a tiny little brick to the rebuilding of the Afghanistan edifice. And now, off to Kabul airport.

Countdown

Today was the last day of the workshop and of my assignment. It is countdown time. It is always a little stressful because there is no more room anymore for forgetting things or postponing. There is much to do: certificates, signing, thank you gifts, evaluation, assigning people to sessions, lining up speakers, etc. It takes much concentration to keep all of this in my head. But luckily I am surrounded by a large team of people who all play their part near-seamlessly.

For each trip I throw a large number of serious gifts, inexpensive symbolic gifts and snacks into my suitcase. I never know how I will use those and I never know how many I need. So part of the before last day routine is matching people up with gifts. It is a bit tricky because I cannot leave anyone out and my supply is finite. This time about 90 people participated in one role or another. I had brought a large pack of colorful mechanical pencils and had given a good part of those out (‘keep your pencils sharp’) in last week’s workshop. I had some but not enough left. We quickly sent someone to the market and replenished the supply with items, not as colorful and fancy, but symbolic nevertheless. I will use the granola bars I still have for the kitchen staff, symbolically feeding them instead of them us. Various other nice office supplies such as fancy highlight pens, unusual post-It notes will be gifts for the Tech-Serve staff. A large chocolate bar will replenish the energy that the support staff has lost over us.

We are now in the closing reflection and from time to time I hear a word I recognize, such as ‘coaching’ or ‘methodology’ or something that sounds like ghaonum zulfia which means Miss Sylvia. This is how I am called here. I have no idea what they are saying but I stopped asking for translation as it gets a bit tedious after awhile. I am sorry I miss some of the flowery language. There is much use of figure of speech and I am lucky if I catch one in translation. The mechanical pencils I handed out last week were compared to the human body (casing) and soul (lead). There was more to it but I didn’t get it all.

I took some last shots of various familiar places on this trip, like my before last breakfast with Mirwais and some picture of the outside and inside of the MSH compound, to please Sita who is always asking for more pictures. Here they are.

Shreds

I have discovered the document shredder that hides under my desk in the office that has been given to me. I love feeding the shredder. I am like a little child with a new toy. I am sure the shredder is meant for highly sensitive papers that are not allowed to fall into the hands of the reactionary forces in Afghanistan, in case the office ever gets attacked. But I have no sensitive information and yet I am shredding at least one container full each day with drafts of programs or facilitator notes that no one claimed, or the printer instructions that come out when I press the wrong buttons. There is something primitive in my reaction to seeing and hearing a perfectly fine piece of paper shredded to pieces.

The day is over now. Mirwais and I just had another fine dinner, leaving enough to feed a family of four. It goes into the leftover category now and joins the leftovers from yesterday and the day before. After a few days the cook takes the leftover someplace, to make room for new leftovers in the fridge. The chocolate cake from a few days ago is still there and today I found an open container of (long-lasting) cream that added greatly to the cake experience. Sometimes we have cake (or pie) for breakfast, as a breakfast desert.

Today was an intense and long day. In the morning the provincial teams started their practice sessions under the very critical eye of their peers. Compared to last week this group is noisy, loud and very opinionated. It is because many have been trained in the materials, so they know. As a result it is a tough crowd to practice on. Although all is done in Dari, I can nevertheless see the dynamics and can give some hints on how to deal with challenging participants. The default way is control. I teach them martial arts techniques, as in going with the energy that is coming your way by turning. If only people knew how effective it is, they wouldn’t have to fight so hard.

My counterpart showed up in the middle of the morning out of a sense of responsibility for the workshop. The tragedy that befell his family is much worse than I had understood. His in-laws and cousins, heading home in the dark and in the rain from a funeral hit, at full speed, an unlit truck stopped in the middle of the road. They slid under it and 5 members of the family died instantly, 7 were alive but comatose. With our accident so fresh in my memory, the story hit me more than I had expected. One of the women, coming out of her coma this morning, asked where her husband was when nothing could have saved him. In my case the dice were thrown the right way; Axel lived, her husband died; and worse, two of her children as well. The hospital is not of the same standards as the Umass Trauma hospital that has everything that is needed to treat trauma patients. The hospital here lacked oxygen for example. This is why we are doing the work we are doing, we said, and with those words we sent him home, to be where he is most needed.

In the afternoon three of us headed for the ministry to align the senior leadership team with the leadership efforts of the provinces. We had prepared well for this important four hour meeting. The first thing I noticed when I walked into the office and conference room of the deputy minister was Sita’s framed illustration of his speech at the conference two years ago. From then on everything could only go right, I thought. And it sort of did, even though we were told we had only one hour instead of the four we had expected. As a result it became a very informal conversation around the table and around the results that we showed for the leadership development activities that had taken places in the provinces. It was exactly the kind of conversation I like to have. It was a very open and frank discussion about the stresses and frustrations at the top of the health hierarchy; about all the stuff that comes up through the ranks that cannot be handed over to anyone else; about signatory procedures that are seen as not negotiable; but also about the possibilities for changing what does not work by addressing these challenges as a team. In the short time (we end up getting more than an hour as people don’t want to leave) we can only scratch the surface but I can see the team is hungry for more of this sort conversation which they rarely have.

Finesse

There are about 55 participants in our two parallel workshops which we merged back into one after the first day. This includes teams of four people from 13 provinces. Somehow the numbers don’t add up but I haven’t figured out why.

Afghanistan has more than 13 provinces, but these are the ones assigned to USAID and where our project works. Donor agencies do this everywhere; they split up the country between themselves, just like the division of Africa after the war among the colonial powers. One of the consequences of this is that the various provinces don’t speak the same planning language. What one calls an objective, others call a target or a goal. Of course we are also introducing our own language, further confusing people. I am trying to show that the concepts are more important than the language and that, as long as they can tell the difference between a result and action the words don’t matter.

Compared to the small group of people last week (twenty one) this is certainly a large crowd. I was able to learn everyone’s name last week but this time I won’t even try. The room is a mass of mostly bearded and/or mustached men dressed in shades of grey, black and brown. There are only six women, about the same percentage (10%) as last week; they are only slightly more colorful in dress, each with a scarf loosely wrapped around her head. I have a scarf too but it is only draped around my head/hair when I am in a public space

Yesterday I had lunch (Chiefburgers again) with three women, sitting on top of a table in a side room. With over 50 participants we are filling all the space so you have to be creative in finding a spot to eat lunch. One of the women was with us last week; she is now here as a facilitator. She also serves as a translater. I ask questions about the Taliban era and they tell me about the stupidity of the Taliban with a big grin. Like sending a woman in labor, on her way to the hospital, back home during the night, telling her to come back the next morning; or beating all female hospital staff with a stick, telling them to go home. There are thousands of stories like that. As a psychologist I wonder what it is about these men that they are so fearful of women and need to, literally, beat them down.

In the office this morning I hear that my counterpart lost a relative in a car accident yesterday. He will not be coming in. I rely very much on him so, aside from the personal tragedy, it is also a setback for us. But the team regroups quickly and with only minutes notice one of them jumps in and runs the session. It is like one of those dances in West Africa where a circle of people forms around a few dancers and cheers them on; when the dancers get tired or had enough, other move in when they move out. I often ask my co-facilitators if they are good dancers. This is why; it is about rhythm, flexibility and going with the flow. I am very lucky and grateful that everyone here is a good dancer.

With that many actors the coordinaton of everything remains a bit of a challenge. There are all sorts of suprises, uncontrollable variables and unforeseen things. Like people from the ministry showing up to facilitate a session when all sessions have just been assigned. While they are settling in I frantically search for a session they can co-facilitate without sacrificing quality. There are many challenge that require improvisation without looking disorganized; deferring to hierarchy; people or things that don’t show up when expected and all this in the face of a hard stop at the end of the day when cars and busses are leaving to take people home. Because we start earlier (wintertime office hours are over), we also end earlier.

Tomorrow’s session with the Ministry’s most senior leadership is also full of question marks. I was going to facilitate it with my counterpart who is now attending to bereaved relatives. My other counterpart, his boss, has been called to a meeting with USAID, taking with him my third choice of facilitator. Those who are left would be OK except that the meeting goes more than two hours beyond the official office hours which means the cars are gone that take them on the long ride back to their homes, 40 minutes away.

But again, everyone appears to be cool about it and so I am cool too. Somehow, in all its complexity and confusion, and with this large cast of characters, everything appears to have worked out well. One of my big victories for the day is that a woman facilitated a very rowdy crowd of men taking them on a personal visioning journey, with great finesse and bravado. The other victory is that I got the Tech-Serve Monitoring and Evaluation (M&E) expert to do a session about some basic monitoring and evaluation notions in the leadership program.

On morphing colds and an afternoon row

A Saturday here is like a Sunday back home. As a result I got all mixed up with days, dates and even the pills from my pillbox that is marked by days of the week. The carefully prepared agenda I had copied this morning had all the days and dates wrong; so much for aiming for perfection. Of course, in the end such little things don’t matter.

The second set of training of trainers (TOT) workshops has started and it is an entirely Afghan/Dari affair. While last week there was still some effort to use English, all that is now out the window. My role is supporting those who support the facilitators, so I am far removed form the action.

Of course I still regret that I cannot understand anything of what is being said. This is both good and bad. I miss the conversation. I can’t figure out why they are suddenly laughing but on the positive side I don’t feel any need to interfere or correct. As long as people come out of here knowing how to facilitate the Leadership Development Program without lecturing through the material, all will be well. I’ll be inquiring about this at the end of each day.

The Kabul climate at this time of the year is difficult for my body, my head in particular. It is true that I arrived with a cold. But since I got here, my cold has manifested itself in a different way each day: a stuffed up nose or a runny nose, pressure below my eyes or above, a dry cough or a productive cough, a tickle in my throat or a painful cough that comes out of my chest, or any combination of those symptoms. Mirwais had offered me some wonder drug (an antibiotic) that has to be taken for three days but I decided to wait it out until the cold begins to interfere with my work. So far I have been able to function despite the coughing and sniffling. One thing that has been very helpful to me is that there are Kleenex boxes everywhere. Every horizontal surface, both at work and at home has at least one box of Kleenex, including our high table set for the three speakers at the opening ceremony, the DG for Provincial Health, the head of the Capacity Building unit of our project and myself. Instead of bunches of plastic flowers that so often decorate such high tables, ours was decorated with three boxes of Kleenex, one for each of us. I used mine gratefully.

Yesterday I concentrated on preparing the facilitator notes for the teams that will facilitate the provincial TOT. There were many loose ends, such as who is doing what, which made it a little difficult for me to prepare. I decided to write very detailed facilitation notes so that even the least experienced facilitators can manage by simply following the steps.

At the end of the afternoon I went to House #26 to use the rowing machine. I rowed 5 kilometers in 26 minutes, on fairly low resistance. Most of the time I had my eyes closed, imagining myself on the Charles River where I know the distances between places. Thus I rowed past the MSH office, past the pedestrian bridge, the Radcliffe Boat House, the Northeastern Boat House, then all the way to the Elliot Bridge and back. I discovered I could bend my ankle enough to push off the foot rest and so I think I can try to row in a real boat on water when I get back. It felt quite good to exercise for 30 minutes. It is the first exercise in more than a week.

After replenishing liquids and finishing Fred’s book in the sunshine in the back yard, it was cocktail hour. Paul had invited me and my house mate to join him and Brad in cleaning out the accumulated leftovers from two refrigerators (of both Guest Houses). This way our cooks can start afresh on this first day of the new week.

Kabuli-Thai

The office car took me to the neighborhood of Wazir Akbar Khan where MSH used to be housed when I was here 6 years ago. At that time you could walk up the hill, visit shops and restaurants pretty much as you pleased. Mirwais and I talked about the sadness of it all; how each time you hope it gets better and then it gets worse. We did this over a wonderful creamy pistacchio desert with a name I forgot, that was left for us by the invisible chef, at the end of a rainy and cold day. We started to work ourselves up into a depressed state as we got to discuss the arms industry and how there seems to always be money for arms but never for economic development, health or education. In Dubai, on my way to the airport, I had passed a large office building that proudly told the world it was from the ARMS group ltd. I don’t think it was an abbreviation. I sort of expected arms dealers to congregrate in Dubai but I didn’t expect to see a proud advertisement like that. Shouldn’t those people be ashamed?

My Thai massage experience was exquisite. I was led into the house, marked with a small sign that said Thai Salon, by a small Irishman who I could hardly understand, but better than any of the Thai women who worked and lived there. Over the phone she had told me to go to street 15 in Wazir Akbar Khan and then look for, what I understood to be Lin Fai Lev. I had expected this to be a landmark, may be a Chinese-Jewish restaurant . The Irish man later repeated to me the exact same instructions: Lane 5, left.

I was led into a small basement room closed by curtains, made by the same manufacturer, I think, as the one who made our curtains in Guest House Zero. The massage table was large and sturdy and later I found out why. Not those elegant lightwood tables with headrests I am familiar with. One curtain further a British gentleman gets his weekly fix.

The background music to my massage is not the New Age stuff I associate with massage places in the US. No, here it is music from Crosby, Stills, Nash and Young, the Hollies (all I need is the air that I breathe), R.E.M, Sonny & Cher and other great music from my younger years; the second time today.

The two women talked to each other through the curtains, in incomprehensible Thai. There was lots of laughing, interspersed by the occasional slap-slap of a large muscle group. I had the daughter while my neighbor had the mother.

When she climbs on the table and begins to lean onto me with increasing pressure I am grateful I am with the daughter and I pity the Brit. I have to temper her enthusiasm when she gets to my bad foot, but otherwise it was a most wonderful massage. I never had a Thai massage done by a Thai, only by Abi. It is a little different but I’d have another one, either type, anytime.

When I walked out on the street I had the same dilemma again of not knowing which car is there for me. I approached the wrong car, again. I went back inside and waited for a signal that my car had arrived and killed the time by reading more of Fred Hartman’s book and some of his very touching stories about Afghan women needing but not getting proper healthcare. Ten minutes later my driver and body guard showed up and took me home.

The massage was sandwiched in between about 6 hours of work; not quite the weekend experience I had hoped. Maybe tomorrow I’ll go rowing at Guest House 26 and then have a beer for a treat.

Hiccups

It is Friday, Afghanistan’s day off and feels like the equivalent of a rainy Sunday in spring in Holland. Kabul is in the clouds. The farmers will be happy. Mirwas and I had a long drawn out breakfast and talked about everything that is important in the human experience. The cook doesn’t come to our house over the weekend but he leaves plenty of dishes to heat up. Mirwas set the table and did the dishes.

I reconfirmed my Thai massage appointment which has been postponed to later in the day. I arranged for a car from the dispatch and then set to do my homework for this weekend, which is a considerable list, including preparations for the next week and other things not related to Afghanistan.

The email box had filled up while I was asleep and contained some more relational hiccups that generated strong feelings that alternated between anger and sadness. It resulted in a few emails sent impulsively and then retracted, and wondering whether retracted emails can actually be opened. At any rate, when my emotional buttons get pushed, rational thinking about email etiquette tends to go out of the window; I do what I know I should not. For a moment I was little more than a pitiful heap of sorrow but then I collected myself, dusted myself off and went to work again. It did leave me drained and suddenly tired. I am soothing myself with music from Francoise Hardy as it comes with sweet memories of adolescence.

Last night I was invited by Paul, Iain and Brad. They live in Guest House #26 that has nothing of the hideousness of our house and is actually cozy and surprisingly well decorated for a house with gentlemen of a certain age. They had invited me for a dinner with other lowlanders, including Pieter, a compatriot of mine, who is the WHO chief here, Willie from Belgium who is a lab technician working on an EU project and later, halfway through our meal the top Belgian diplomat who got lost because he has an imported driver (for security) and only had military maps that turned out to be of little help (I am on purple street! – where the hell is that?). Brad wanted to welcome his excellency with the Belgian national anthem but the other Belgians did not play along, so Brad made up his own song and I got to sing what I always tell people is the Dutch national anthem (we voeren met een zucht, daar boven in de lucht…). It was a wonderful evening with great food and the best stories about working across cultural and linguistic boundaries and the pickles we get ourselves into sometimes. I also had my first beer and one glass of wine after a week of zero alcohol consumption.

I discovered that House #26 has a rowing machine. This may be a good opportunity to test whether I can row again in a real boat when I get back to Boston.

Perfection

We had a fascinating conversation this morning during the first half hour reflection with which we start each day. One of the participants said he was a bit disappointed that the group did not get more of my expertise. I told the group that my content expertise was in the book they have and in the facilitator notes they are using for their practice sessions, but that my real expertise was in creating an environment, a container, in which they can learn and through which they become better at leading and managing. My counterpart, Dr. Ali then completed my answer in Dari so I didn’t know exactly what he said. But I had an idea of what he was talking about. Yesterday afternoon we talked about how our work was always intense at the beginning of a workshop (and just before it) when we were creating the conditions for learning. As the workshop progresses the work shifts towards the participants as they begin to take responsibility for their own learning (‘enabling others…’). When I heard the word ‘enabling’ mixed in with the Dari I knew what he was saying without understanding his language.

There was a moment of silence, and then someone said, yes, this is our notion of learning and expertise: the expert talks and pours his or her knowledge into our heads. And when it does not happen people are disappointed because they think they are not learning. It is a pity that this paradigm is still so firmly established in people’s heads, not just in Afghanistan, but everywhere. The sad thing is that when the learning does not ‘take’ – as is so often the case – the learners are blamed, much like the patient who doesn’t get better because he doesn’t take his medicine. I am working with doctors so this traditional view on how people learn or heal is reinforced from all sides.

Since the participants and my co-facilitators are now running the feedback session I don’t know of course what feedback they are giving to each other and thus what they are learning. That this is sometimes a bit different from what I would have given as feedback is a risk that comes with the approach. I believe it is a risk worth taking. After one session one of the more accomplished facilitators came to me and asked me to defend him because the group had criticized him for doing something that I had earlier suggested he do. Could I please set the record straight? I told him that he should take the feedback for what it is. If feedback comes repeatedly from different people it should be taken more serious than if it comes from one person at one time. I did not exonerate him in public. Later I heard from Ali that taking the feedback is still hard for some. They are after all the country’s elite, doctors, and working at the senior levels in the government – they ought to be perfect by now.

Ali is doing a terrific job and has really taken over from me. We consult a lot and whatever he picks up from those conversations gets integrated into his facilitation. I am seeing the man rise as a facilitator before my eyes. And now I am also beginning to see his colleagues, who are participants, show their talents. It is truly very inspiring and encouraging.

Ali has his cellphone on all the time despite the agreed upon norm to turn it off. He cannot do that because his nephew has leukemia and is in a bad condition somewhere in India. He has just been released from one hospital in Tamil Nadu where the doctors advised the family to give up as his condition is hopeless. The only thing that may save him is a bone marrow transplant. The boy is 17. Ali is contacting every doctor and hospital he knows in England, Pakistan and India. He does this in the background of our workshop. I marvel at his ability to hold this much stress and function at a high level. My other counterpart, Ali’s boss, just lost his father and returned to Kabul the day I arrived. After work he goes home to feed and entertain a steady stream of visitors from all over. His wife cannot receive the male visitors, even though she is highly educated. This is our tradition, he says. And this is how complex the lives are of the people I work with and how remarkable it is to see them function at the high level they do and be so completely available to do the work.

Cascade

Yesterday the participants were doing the work of teaching and learning by facilitating sessions we assigned to them in teams of three. They continue doing this today, our last day together. We define leading as ‘enabling others to face challenges and produce results in complex conditions.’ So that is what we are doing. Midway through the workshop our work was essentially done; we created the structure, introduced the concepts, laid out the processes and the rookie LDP facilitators are now doing the work. Each team is learning from the feedback given to the preceding team and so the quality of the sessions is steadily going up. This way we are accomplishing three things at once: the participants are learning the things they need to learn, the facilitators learn to be coaches and I am freed up to pay attention to prepare next week’s double workshop and be responsive to other requests from senior project staff. But one thing I have not delegated and that is turning my iPod on and off to play the Afghan music before and after sessions. It makes everyone smile, even the serious types.

The Kabul Chief Burger had to do without our business for lunch yesterday. My co-facilitator Ali felt that a change was needed. We were served Kabuli rice, kebabs and a large bone with chunks of meet that you had to hunt for, hard work but delicious, with some unidentifiable mush of spicy greens, also delicious. A small packet of plastic utensils, sugar, salt and pepper in cellophane was offered with the meal. On closer inspection this turned out to be US army issue. It appears there is a flourishing market of American army goods outside the American base in Bagram right under the nose of our men in uniform. There is also a bush (not Bush) market in Kabul where US army products of any kind are available for sale. Our caterer must be getting his take-out utensils there. We did not need the salt/pepper and sugar packets enclosed with the utensils. I really hope someone picks through the garbage and saves the sugar, at least.

The MSH project team is determined to use every second of my time and attention. They are right, since it took a lot of resources to get me here and the end of my trip is showing on the horizon, but it means there is never a dull moment. On Sunday we start another training of trainers for 60 people in two parallel rooms with occasional sessions together. And one piece of my original scope of work that was taken out is put back in again. A proposal has been sent to the ministry to hold a senior alignment meeting to support the scale up of the leadership program in the 13 provinces. It is an all time record for me: three 4-day workshops and one 4-hour alignment meeting all in two weeks time plus strengthening the local team of lead facilitators. The only reason that this is possible is that a good chunk of the work was done in the first few days when the design was tested and finetuned. All I do now is give feedback to the lead team of facilitators and make sure the design for next week will work. My Afghan colleagues will do the heavy lifting from now on, taking my place as a coach, while I sit back and watch them. My job is, in essence, to create the containers in which the learning is most likely to happen with the least effort on anyone’s part. In this way, hopefully, we are cascading the skills sets downward and expanding the pool of LDP facilitators in Afghanistan. Some good results from improved leadership in the provinces over the last year are already in. We are very encouraged. People like to be associated with success and it seems a critical mass is building!


April 2008
M T W T F S S
 123456
78910111213
14151617181920
21222324252627
282930  

Categories

Blog Stats

  • 137,637 hits

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 76 other subscribers