Events of today reminded me of two important things: (1) when you travel pay the extra 100 dollars or so for travel insurance and emergency or medical evacuation and (2) put every new contact in your electronic or paper address book. Together these two simple acts combine to be a powerful set of tools to take care of people in case of a serious accident away from home.
We, and our children, know about this first hand of course from our own accident, but when the heat of the moment is gone, you grow lax and complacent, and eventually you forget.
Both tools were needed today. Early this morning I received a call from my colleague, the distressed father and uncle of yesterday (ISAF) accident victims. He asked me to mobilize my network and make contact with the embassies of the two countries his sons (and one daughter) have made their home. They had all come to Kabul with their wives, husband, and children for a joyful event, the celebration of the wedding of their brother, tomorrow. But all that has changed now.
As I racked my brain where to start I realized that I did not have all the numbers I needed to call at my fingertips. To track numbers down I required more phone calls (and because of poor phone lines and constant dropping of calls, even more calls than I care to remember).
A medical doctor of very high rank in ISAF who I had met at a conference some months ago, and then in a meeting at USAID a few weeks ago, sprung into action. As a result of that the three young men are now receiving the best possible care they can get in Afghanistan, at the NATO hospital at the military section of the airport.
I also tried to mobilize the consular sections of the German and British embassies but they may not be able to do much because assistance (medical evacuation) is a costly affair (hence the travel insurance bit).
It will be interesting to see how the two different health insurance schemes (German and British) deal with such tragedies suffered by its citizens abroad.
The Germans already made it clear that domestic health insurance does not cover an accident in Afghanistan and other than giving names of evacuation companies I don’t expect much else.
I am pretty sure that the victims did not have the kind of insurance that will cover the expenses of flying them and their wives and children to their homes in Germany and the UK. At such occasions, even membership in national Automobile Associations may have helped.
Axel noted that with all the bad press the Germans got for killing civilians in Kunduz, some months ago, they’d jump on this opportunity to correct their image and come to the rescue of an Afghan who lives in Germany and whose wife and child carry German passports. You’d also think that ISAF with its direct air link between Baghram Airfield and Germany for injured soldiers, could solve our problems in a flash. But that assumes two things: that the patients can travel by air and that all parts of the system communicate and, together, look at the whole. In the latter case, maybe they do. But maybe they see a different whole than we do.
As if he knew about the sad turn of events, even the ice cream seller outside our gate has selected a mournful song from his (limited) Chinese megaphone repertoire. He usually plays ‘Fur Elise.’ Not is is something in a minor key.
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