Archive for January, 2016

Back and forth

Lobster Cove on a cold crisp winter day, with snow on the ground and sunny blue skies is nearly as good as a summer day. Being home is bliss. We enjoyed a day by the fire, reading, catching up and cooking good food.

The wonderful mood was broken by the news from Holland of yet another friend succumbing to cancer; we were together last summer after the funeral of my ex. It makes one wonder, ‘who’s next?’

I took Monday off to catch up on various things pending, such as my renewal of my Global Entry pass, a wonderful arrangement that lets me bypass long lines coming back in the US. Tuesday was a day for various medical appointments. The best news came from the lab: all my numbers had improved, showing that my kicking off the sugar habit was now paying off. The addiction is gone; I can eat a corner of something sweet and leave most of it on the plate; I can have one square of chocolate without wolfing down the entire bar; I can (and did) decline my free birthday pastry from Panera.

I went to work two days, quiet workdays with not a whole lot to do other than preparing for my next trip which starts tonight.

We squeezed in a visit to the grandkids and took Friday off for that purpose. It was not quite a weekend but long enough to do multiple puzzles of Africa and Asia with Faro. He proudly showed me where Madagascar was and could tell me its capital with all its multiple vowels without missing a beat. I told him I was not going to Madagascar but to Rwanda instead, so now he is working on Kigali, a piece of cake after Antananarivo. We gave him the book ‘Africa Adorned’ so he can see who lives in those puzzle pieces he knows so well to place on the map.

And now it is time to get on board again, to Amsterdam where I will meet a colleague, and then onwards to the Gorillas hotel in Kigali.

Solo or team learning

The days are long when you are teaching with a team. Although physically more challenging (no breaks), psychologically it is easier when you are alone. You can do whatever you want when you are the only one running a workshop but is has some drawbacks: you are not helping younger staff to learn the trade and when you get feedback, if any coming your way (less and less so when you get older I notice), it is hard to digest it as you can filter out whatever you don’t want to deal with. Working with others is hard work. There are so many factors at play, and so many decisions to make.

You have to think hard, all the time, before saying something in your team. You have to always consider whether one’s first reaction is a judgment about the other or reveals more about oneself. You have to consider whether you are all on the same page (oops, we forgot to spent some time on teambuilding up front) or pursuing different objectuves. Is there shame involved when not knowing or making mistakes? If you have ever watched Brenee Brown’s TED talks on vulnerability and shame or thought about your own experiences, you know it is a tricky thing. Now drape Asian and Africa cultures over these two and you have a big pickle in your hand.

My objectives in the kinds of workshops I do are to move people in the direction of greater self-awareness, even millimeters is fine. Many organizational and family messes come from people not being aware of how they impact others. This means I have to practice what I preach. Being self-aware is very fatiguing as you can never criticize or judge someone spontaneously. But it is so much more fun to rant about others. So I often come back more tired from a team trip than from a solo one. The good thing of teaming is that I go out more and reduce time working alone in front of a computer and ordering room service.

We went out nearly every night to nearby restaurants. For me this is a hit or miss kind of thing but for my Millenial colleagues finding a place to eat is a project that involves an internet search. They even triangulate, using trip Advisor and other sites to determine if a restaurant is worth going to. The bad places we went to where my unsearched suggestions – the good choices were based on experience, which is still my main source of information.

My DC colleagues delayed their trip home, staying a few more days in Bangkok; being all warm weather creatures this was an easy decision for them. I don’t mind the snow except when you can’t land where you want to go. I left very early on Saturday morning for a three-leg, 9000 miles and 30 hour journey from hotel to home. Thanks to the combined efforts of Logan’s control tower, our Delta pilots and the drivers of enormous snow ploughs we avoided being diverted to Albany at the last minute. I tumbled into a deep sleep at 10:30 PM. It’s good to be home, snow and all.

The sound of the sea

We started the second event today, a holiday in the US (or actually the night before the holiday). The MLK holiday is a fitting start of our work here as it is about giving voice to those excluded. The participants are professionals and managers working in rehab centers in Pakistan, Tajikistan, Madagascar, Vietnam and Cambodia and their ICRC colleagues. Their collective wish is to improve the quality and quantity of services to disabled people. There is also a hope to eventually wean the centers from the financial, material and technical support of ICRC and replacing it with local financing schemes. This requires strong leadership, sound management and good governance.

We have a huge challenge on our hands with at least eight different languages spoken and no common one other than English, a very poor English in some cases. Each country has at least one fairly fluent English speaker and so we count on them to translate and explain back the concepts that are often not all that translatable.

We do have all the support documents available in Vietnamese, Cambodian, Urdu, French, and Russian which I think it pretty amazing. The logistics of it all are very complicated and we are trying to manage. But of course everything takes longer and we often don’t know if everyone is on board. So far participation in plenary sessions is not what I am used to with only the confident or native English speakers chiming in. The concepts we are introducing are new to many, then throw the language inhibitions into the mix and you get a lot of blank stares.

On Sunday we gave the ICRC facilitators a preview of the week to help them start a few paces ahead of their country teams. In the evening we had a planning meeting at the frantic Asiatique Riverfront eating mediocre (mass produced) Thai food. The stimulation of the senses was beyond what I could stand, all the way back to the hotel. City life is OK for a couple of weeks but I am getting ready to exit this megalopolis.

When I woke up this morning at 4 AM there was only the sound of birds in the hotel’s lush garden. Except for the occasional early morning motor biker or car I was reminded there is such a thing as nature. When one participant from Vietnam explained that his name meant ‘sound of the sea’ I was reminded of my home on Lobster Cove where the sound of the sea is a constant. The things we take for granted!

Shopping, eating and selfies

This must have been the longest time between entries. I have been busy, if not with work and preparing for each tomorrow, than with exploring Bangkok.

After the interminable trip from Boston to Detroit to Seoul to Bangkok I was the first of the team to arrive. This left Sunday for me to play. I bought two all day on-and-off tickets, one for the skytrain and the other for the boats that ferry up and down the river that dissects Bangkok. I took one look at the Grand Palace, or rather the throngs of people in trying to get in, and turned around and hopped back on the boat. I stopped where least people got off and explored the vegetable market, the Chinese quarter, and the Indian quarter. I edged my way through crowded markets and quiet neighborhoods where no one spoke English. Bangkok (center) is one of those cities that is easy to navigate because there is always the river to orient oneself. It was hot but better than cold and windy Manchester.

I concluded my one rest day of last week with a swim, a green curry by the pool and a massage. Getting on these long plane rides and the long work days are tiresome but the rewards are plenty.

The next day my two colleagues arrived from DC and we started to lay out the week, divide roles, check the documents. I had already delivered this workshop and knew the material well though it was new for my young colleagues, who had to be a few pages ahead of the participants. They will deliver this same workshop in two months without me, and so my role was more as a mentor than a trainer, a role I like well. The four days of our coaching and communication workshop went fast and by Friday I saw that everyone moved a few inches up the ladder of self-awareness and starting to see that it is more practical to assume that the problems at work are caused by oneself rather than the other. It’s painful but at least it offers ways forward, after one realizes that nobody can change another. On the first day this is not so obvious, but on day four it was.

Fast forward to the next Saturday, another rest day which I used well: a long nap in the morning, a trip to the river and then to Asiatique, an old riverfront trading area that has been reclaimed for tourist and Thai alike, and turned into an extravaganza of small boutiques and hundreds of eateries. I chanced upon the Thailand Jazz competition while waiting for my pedicure appointment. I also took a ride in the giant Ferris wheel while it was still light, getting a sense of Bangkoks urban sprawl and skyscape. But Asiatique really comes to life late afternooon when thousands of people arrive by ferry from the main docks at the Taksin Bridge.

The main impressions I am taking away from Bangkok, which I explored more this time than when I was here last, are about shopping, eating and people taking pictures of themselves, everywhere.

Learning

I am indulging, in DC, in a reflective exercise that is rare in our busy and action-oriented work. We are reflecting, face to face, in a small group of people who have worked on several senior leadership programs, the last one just completed a month ago in Addis. There is much to learn. We are learning amongst ourselves, which is both great and a pity, because some other critical partners are not at the table. Sometimes we want things that are simply not possible and so we learn in stages.

Learning usually happens around the edges of doing, but this time there is also some ‘doing’ around the learning edges, which means that I am working at night and also taking my meals with colleagues. So, sorry to my DC-based friends – there will be next times, and they are always better when Axel and I visit DC together.

Thinking I was traveling south it never occurred to me to check temperatures; and so I left without a scarf and a hat. That was a mistake. It was 24 degrees last night with a biting wind circling around the tall buildings. I went to nearby Macy’s to see if they would have some cheap scarves and hats on a post-holiday sale but they must have sold most of their stock. What was left was both hideous and overpriced and my Dutchness took the better of me. I rather suffered the cold than pay 35 dollars for an ugly hat to keep me warm.

The cold weather made me crave Italian food, and more specifically for pasta with wild mushrooms, a good glass of red wine, and, if at all possible a fire place. The latter I had to do without; restaurants with fireplaces are not very common here in the suburbs of DC. I did have the other two, the wild mushroom pasta and a nice glass of red wine in an otherwise empty restaurant – it must have been too cold for an evening out.


January 2016
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