Archive for the 'On the road' Category



A cow for an iPad

I have been making 18 hour days since I arrived in Windhoek, leaving little time to write but tonight I was done at a more reasonable hour.

I am finding myself once again in the company of people who know the language of experiential learning but only as a concept. It is a delicate process to create opportunities to show when my so-called co-facilitators are highly credentialed people, as lecturers that is. It feels arrogant but I have to create these spaces for demonstrating what I am talking about because that is the only way to bring about a change.

Yesterday we started the crash course in applying adult education principles to teaching about leadership with people used to imparting knowledge. It was a halting start. There is pressure to produce a workshop that stands out from all the others AND to make sure there is ownership, all this in only a few days with people coming from such different background. So yesterday was the first tentative dance step – today a bit more and tomorrow is the last day before we are on stage so to speak, on Monday.

Last night my colleague Don and I had dinner at S. house and I finally saw baby A. S and I met at least 7 years ago, sitting next to each other on the plane to Lesotho and discovering we knew the same South African man: a friend of mine from previous work in South Africa, and her fiancée. Since then he has been staying at our house in Kabul, consulting to MSH while I never made it to Windhoek. And just when I finally made it, he is once again consulting in Kabul – such bad luck.

S’s company and ours work with the same ministry here and although it was a social visit, we did talk shop, mostly to make sure we complement rather than compete with each other. The dinner was lovely but took a big bite out of the evening, keeping me working till after midnight and up before 7 AM.

Today we met with the ministry that is sending 40 people to the national public administration learning institution where we and one of their staff will hold a one week workshop about leadership for decentralization. The meeting was to get the green light on the design and create some excitement. Without even having gone through the exercise a request for a repeat workshop is already on the table – followed by a request to prolong my stay here.

The rest of the day we worked with our counterparts through the program, a mini version of what we do next week. People are getting on board though not necessarily ready to lead sessions. We will play that by ear. My colleague A from Pretoria is joining us on Saturday, brining an extra pair of experienced hands.

We had lunch with the participants of another leadership and management program that is put on by a French group and part of the certificate program. They work like us with round tables and flipcharts on the wall.

I noticed the iPad near the plate of the participants. I asked him if he was the owner. Yes, he said, but he was still mastering it. He told us that he had to choose between a cow and an iPad, they are about the same value, and that he had chosen the iPad. This is a significant shift away from traditional practices. This then led to a heated conversation about paying for things in cash on or credit, about ‘those’ teenagers and such – not that different from conversations around lunch tables in other parts of the world I bet, except of course for the cow/iPad part.

Coming and going

After a semi sleepless night during which the welcome port wine came as a great solace I struggled with climate control, mostly my own internal thermostat which is terribly off kilter; I had the windows to my balcony open to let the cool air night come in but it also brought in a mosquito. I ended up with the airco on and the mosquito frozen out.

After a leisurely breakfast M., who is leaving tonight for frozen Amsterdam, gave everyone goodbye hugs, including innkeepers and fellow guests. She has become the missing daughter for all of them it seemed. The guesthouse staff lined up for her to sing the African national hymn in two part harmony. It was all very sweet. She is a regular – I am not quite in a hugging relationship with them as I only stayed there two nights and will only touchdown briefly in between my assignments in Namibia and Lesotho. We hoisted our suitcases in the car and drove down the hill to the office.

I continued my interviews with the senior staff to get a handle on how to design the so-called teambuilding that is one of my three assignments. I am looking for (and finding) themes around which to organize our precious time together. I will discuss those with the boss tonight who is awaiting my arrival in Windhoek, Namibia.

Now I am turning my attention to my other assignment which is with the project’s clients, two public institutions. My colleague from Nigeria, the project manager, has gotten his long awaited visa to Namibia. The good Nigerians carry the terrible burden of being associated with a bad brand. Few countries are eager to give visas to carriers of a Nigerian passport. I had all but given up on working side by side with him in Namibia and we had agreed on nightly skype calls so he could download whatever I learned or did. The good news is that now we can work together in the same place. He will probably join me on Saturday, in time for a weekend huddle.

I had already boarded the plane to Namibia at the appointed hour (5:15PM) when the captain announced that ‘a component’ needed to be replaced. There was a long wait and then we got the thumbs down, invited to leave the plane and board the bus circling half the airport back to the gate area. There were many sighs and one man pounded his fist on the chair next to him. I thought ‘better on the ground wishing to be up there than being in the air wishing to be on the ground.’
Our new departure time is announced on the big screen as ‘departure 6:15+. The plus sign is a little ominous, especially since most of the flights above and below it read, in the comment column, ‘indefinite.’ I am well prepared for a long wait: book, computer and smart phone will give me something to do with or without electricity.

My colleague handling the third assignment in Lesotho is asking for more of my time. In fact he was the original requester of my presence and others just hopped on board. He wants me to stay till the 14th at which point another project said, well then, this comes very close to a need we have for facilitation several days after that. I like working here so I would say fine except that I am not a one person show and need to run things by others. And then of course there are other trips lined up in April.

Exquisites

The blackberry that was offered to me to serve as my office phone during my stay here was incomprehensible to me. It is not an intuitive gadget. Worse, its alarm went off at 4:30 AM, just when I was getting into a deep sleep. I didn’t know how to stop the darn thing and ended up removing the battery. I gave it back this morning. I only took the simcard which I inserted into my own phone.

I spent the day getting to know the cast of characters, most of whom I didn’t know, except for some MSH oldtimers. I have basically three assignments in three different countries, one assignment consisting of two parts, an engagement with two different clients, each with a set of objectives that I need to clarify in the coming days.

Among the things I discovered is that I will spent very little time at the lovely guesthouse I am at now – mostly days in between travel to Namibia and Lesotho. I have never been to Namibia. I have been to Lesotho several times, the first time more than 20 years ago – with my then mentor Michael, a person who died before I was able to tell him how much he taught me. I don’t think he realized that. I still keep as my precious keepsakes from that trip a list of ‘Michael’s Maxims.’ One of those was ‘never swim against the current!’ This taught me early on to figure out the current – a very useful piece of advice that I am heeding even now. Today was such a day of figuring out the current. The day after tomorrow I will be figurng out the current in Namibia.

My colleague M took me out for a walk to a lovely lunch place – the place nicer than the lunch which tasted wonderful because of the high fat content but won’t do much good as I try to get back to my ‘before-the-Holland-vacation’ weight. South Africa is not a good place to try to do that. Japan was better in that sense.

The guesthouse lends itself well to enjoying open air cocktails. We did just that and in the process I got acquainted with a couple from Tennessee who had adopted M as their third daughter, mom knitting a woolen cap for M’s upcoming days in below-freezing Amsterdam. M had warned me that they are talkers and so we finally excused ourselves for having to do ‘work.’ We politely declined the extra table they had added to theirs for dinner and continued our ‘work’ at a separate dinner table.

Although the innkeepers don’t advertise the place as a restaurant, guest can have dinner as long as they let the staff know before noontime as everything is procured fresh on the day of consumption. The cooking is a family affair and produced a delicious dinner with an accompanying wine recommended by the innkeeper. We choose red and he selected Fundi: the only wine produced by a female black wine maker in South Africa – it was exquisite. I still can’t have more than a glass but it perfectly complemented the meal. I was wondering what Axel was drinking in Abuja – probably beer.

And now, after having unpacked last night, it is time to pack up again for 10 days in Namibia.

Good start

Just before boarding the 15 hour flight to Jo’burg I questioned my sanity for a moment – why not fly via Amsterdam and cut up the journey with a ‘broodje kaas’ or a ‘broodje haring’ accompanied by the proper libations. But looking back I am glad I decided on this route. With the help of ayurvedic sleep medicine I passed most of the trip in blissful oblivion which was a good thing as the flight is mostly over water and far away from shores.

Right in front of me were the B-class pods – once you have tasted that it is a little more painful to travel in the back but the Economy Comfort made my travel relatively comfortable – those 4 extra inches make a big difference – compared to the people packed like sardines in the back of the plane.

South Africa looks so together when you arrive – everything works as it supposed to work, the airport is clean, the people working and waiting are disciplined and relatively quiet (compared to places like Haiti and Afghanistan). The four lane road to Pretoria is immaculate, the signage is clear and abundant.

My driver, Aaron, greated me with the news that Whitney Houston had died. She is hugely popular here and so there is much grief. Aaron is a man of many talent: speaking all the official South African languages (11 of them), in the weekend a priest in his Pentecostal church and during the week a driver with a travel agency.

He delivered me at the Bohemian Inn – a lovely B&B built into the hill side consisting of various structures that could be Spanish Mediterranean, bricked courtyards, wrought iron furniture and balconies with all sorts of small nooks and crannies, places to sit and have breakfast, tea or cocktails. Other than the sound of birds the place is completely quiet – now that it is evening and the birds are quiet, there are no sounds at all.

My room is on the top floor of the highest building – a lot of stair walking for staff – with windows on three sides offering views of the valley and more hill top. The room and some of the open spaces are hung with oriental carpets – the innkeepers clearly like to travel in the Middle East. They had not made it to the more chaotic places but hope to do so one day when they quiet down. From what I saw on Al Jazeera nothing like that is going to happen anytime soon.

My room is dotted with tiny arrangements of fragrant flowers wrapped in ivy – on the tea tray, on the welcome fruit platter, in the bathroom, on the bed, on the pillows. What to do with them all?

Since this is not a hotel with a restaurant the innkeeper offered to drive me to a restaurant or make me a grilled cheese sandwich. I opted for the latter and received an elaborate plate with something that was much more elegant than the offer had implied.

Travel jitters

Maybe it was contagious – the nervousness of Axel, on the road as a consultant after all these years, or the man sitting next to me on the flight from Boston to Atlanta. He was one bundle of nerves, manifested in scratch sores on his bald head, his constant and jerky movements and talking aloud to himself throughout the flight as he wrote a very intense email to someone. I imaged it was an angry email or else something existential.

This is my 179th trip since I joined MSH, or thereabouts. After I had to reconstruct my travels for the INS in order to obtain my American citizenship, in 2005, I kept up, recording every trip since; I am now on line 179 of the Excel spreadsheet.

I used to be very nervous, each trip, as each assignment was a stretch assignment. Now they are not stretches, but interesting nevertheless. The nervousness was caught and now I try to get rid of it by having a dirty martini, not having found a massage place at Atlanta airport.

After a fitful night sleep, with alarms going off then here then there, and weird dreams, we woke up to a morning that was busy with getting ready – I have my routines but Axel doesn’t so he had to invent his. I tried to be helpful but much of the pre-travel jitters are psychic of course and no one can help.

This morning we wished Z. happy birthday in snowy Kabul, over Skype, Jo was also in on the call, from faraway, and probably just as cold, Canada. It is strange to see Z. without her scarf – I do notice that on Skype calls the girls are not covered, F. wasn’t either when we talked with her from Maine in December. While teaching them in Kabul I never ever saw them without their scarves.

And now I am getting psychologically ready for the 15 hour flight to Jo’burg. I am well equipped with sleeping pills, a fluffy neck pillow, an economy comfort seat and two awesome books: Laurie Garrett’s hefty tome about the collapse of global public health (Betrayal of Trust) about ebola, plaque and such and the inability of most governments to deal with those disasters. I am also (re-)reading Eric Berne’s seminal work on transactional analysis (Games People Play) – one of the more practical books about communication.

Axel should by now also be someplace over the Atlantic, heading to Abuja. Hopefully we can reconnect on Skype when we both settle into our hotel rooms tomorrow night – on the same continent and in contiguous time zones.

Return to base

Being at the airport again, in less than a week, makes Japan a bit of an ‘in-and-out’ place. Axel’s good luck did not produce an upgrade but that might have required a grade of luck higher than available. We did get two adjacent economy comfort seats, so we are feeling a little bit lucky, and we get to use the lounge.

The second day of the workshop we were riding a wave of great enthusiasm that lasted into the evening. The students invited us to eat in a Chinese restaurant that is famous for its Peking Duck.

The atmosphere was festive and full of energy. Pitcher after pitcher of local beer was ordered to wash away the various little dishes of Chinese delicacies. The chef himself came out with two whole gleaming roasted ducks, to great applause, before carving them up into tiny slices to put in the thin rice paper wrappers.

I am already being contacted through LinkedIn and facebook by my newfound student friends. They wanted to know how I got to where I am now – how a psychologist could be working in public health – question after question rained on me. “Look for mentors, role models,” I suggested, and then they picked me as their mentor. “Ask people who do this work what books to read,” I said and then they wanted my email so they could ask. “Visit the departments of management and psychology and find out whether there are courses on organizational behavior.” They wrote down the suggestions in their notebooks and in their phones. I have a feeling I am going to be doing some mentoring in the near future.

We said our goodbyes and extended our good wishes to everyone’s future. A similar course is being planned next year – I hope I can do it again. It is quite nice to have students who come for the learning rather than the extra money that a training workshop entails in the developing world.

This morning Axel took me for a short walk near the hotel to one of the art places. There are many buildings with names that include ‘Art,’ ‘Tokyo,’ ‘National,’ ‘Center,’ and ‘Museum,’ so I can’t quite remember the name of this one. It is an enormous display of architectural daredevilry and art, even without the exhibits, with its chrome, glass and wood, its four story atrium, its cone-shaped bases for restaurants at level 2 and 3 and its wide veranda along the galleries. Despite its size it had an intimate feel and they served good coffee, including a little barista heart drawn in the milky foam.

Good fortune

There are some twenty five twenty-somethings in the class. A few are quite a bit older, they are the career changers, and some are in between. But most are fresh out of school or on their first jobs. Several are with the Japanese branches of the big consulting firms and a few with government agencies.

During the introductions I asked them why there were in this class. The responses were heartwarming and would make one believe that the next generation is going to make this a better world. Of course there is a good dose of naiveté in all this about what is possible and human nature, but still…

Before we did any introductions T started the class off with a few of her relaxation exercises. I watched the faces of some of the people – the puzzled looks were priceless. But this is Japan: when the teacher tells you to do something you do it even if you are clueless about why or wondering whether you are in the wrong class.

In the morning we talked about leadership and the leaders they see around them and what they do that earns these leaders their high approval ratings. I am finding that the notion of what leaders ought to do is quite universal – the amalgamated pictures of the best qualities and behaviors of their examples produced some sort of super mensch who would do away with such noxious things as inferiority complexes, confusion, aimlessness, revenge, or feelings of disillusion, abandonment, poor self-care, the total absence of self-awareness and the loss of hope.

I had the class study the management and leadership competencies that my organization expects of its staff and we compared this with the UN approved competencies. Interestingly the competency of ‘managing the money’ was missing in the UN list. We know about the importance of this as we have gotten burned a few times. One would think that the UN would have burned itself more than a few times.

In the afternoon we did a variant on the Barry Oshry Power Game simulation with as task for the temporary organizational system the creation of origami products. To determine who would be tops, middles or bottoms we had people line themselves up according to their position in their current work hierarchy. Not surprising everyone was crowding around the lower end, fighting for positions at the very bottom. The winners of this contest we put in the top position. There was an expression of shock on their faces when we announced that their push towards the bottom actually had put them at the top.

I don’t think I could introduce the origami variant of the simulation anywhere else in the world. Here paper-folding is a bit like singing in South Africa – it is in the genes. Everyone was able to create complicated things like balls and cameras from pieces of paper no larger than a sticky note.

The mass production of certain prototypes created stress in the system. The Japanese workers were sliding into the habits of Chinese mass producers resulting in uneven quality of the products. This created more stress in the system. The salaries consisted of candy – high quality and large for the tops, small and cheap for the bottoms. Bonuses were freely provided to increase production output.

As in experiences elsewhere, the middles felt useless, the tops were clueless and felt powerless and the bottoms were without direction. We spent most of the afternoon talking about this.

By 5:30 PM one would expect a class to be exhausted and anxious to go home, especially since we are doing this on a Saturday – their day off from work. But no, we couldn’t get them to stop talking about their experience in the simulation. Never has a debriefing of a simulation been so self-generated. Although we stopped at 5:30 many didn’t leave until after 6 PM.

In the meantime Axel had gone on a breathless tour into the innards of Japanese religious life, guided by a friend of T who happened to go to a shrine to hand in her good luck face for last year and get a new one. She comes from a line of priests and took Axel on a trip to the country side, into Buddhists and adjacent animist shrines and more.

He lucked out on rituals that happen only 4 times a year and received the fortune that is of the highest ‘luck’ grade. It was as if some invisible hands pushed him into the path of experiences that are rare and unusual for a foreigner to see. And then to think that I had nearly let him sleep in in which case he would not have met his guide at breakfast, invisible hand indeed.

For dinner we had yet another culinary adventure (I believe it is called shabu-shabu), a variant on Mongolian hotpot. We were served thinly sliced strips of raw meet (pork and richly marbled beef) on slatted wooden platters. The meat was balanced by a large plate piled high with Japanese greens, Enogi mushrooms, carrots and turnips, leeks and other vegetables I didn’t recognize.

All this we dipped in a broth of collagen (yes, indeed, the stuff that makes your skin look good), and then mixed with all sorts of ground spices, pastes and sauces, neatly served in dainty little dishes with tiny bamboo spoons.

At the end a plate of noodles was dumped into the remaining broth and we slurped these from our lovely pottery bowls. The meal came to an end with a small scoop of green tea powder ice cream and a cup of tea – everything once more served in artful ceramics.

I am sorry that we have only one more culinary adventure left. Axel too has only one more day left of exploring (modern) Tokyo. Departure is tomorrow afternoon.

The food we eat

All the parts of the chicken that we in the US discard were on the menu of tonight’s dinner, presented on tiny bamboo skewers: piece of cartilage from the chicken’s back; slices of fatty chicken skin; pieces of its liver, and the gizzards. Each skewer received some special spices before being put on the braziers that lined the tiny cooking space around which we were all seated. And then there was the chicken breast sashimi (yes, raw), grated daikon with a raw quail egg, tiny green peppers. And we loved it all. It was yet another culinary adventure.

In the morning I conducted a session about organizational behavior with nine junior but fairly experienced international development professionals in the room and one on Skype from Washington. The latter was a last minute surprise. I took it, optimistically, as an experiment but I think it failed. Experiential exercises and small group work with all but one of the students in the room and the other 14 time zones away, plus a connection that dropped every 5 minutes was not a formula for success.

For lunch my Japanese colleagues proposed Italian. I politely declined and proposed Japanese as there are still many discoveries to be made. Lunch consisted of a raw egg broken over grated taro root and rice with soy sauce, thin strips of fatty pork dipped in a fish sauce, miso and pickles.

After lunch we went over the program for tomorrow’s workshop which is about leadership, basically a repeat of the one we did in November. The difference is that this group’s English is very poor, at least according to test scores. This means I will speak less and T will speak more.

We racked our brains, once again, to come up with a scenario that would allow small teams to experience the role of ‘opposer’ in a group task. Finding a task where anyone would oppose the leader is nearly impossible in this culture. Nowhere else have I had such difficulty finding the right topic.

We also re-wrote the tasks that the students have to tackle in a simulated work environment. In November the task was the writing of slogans to educate the Japanese public about emergency preparedness. This time we are using a more traditional Japanese pastime, paper folding, as the main task. I was assured that everyone here masters this skill.

In the meantime Axel is exploring the art scene and collecting more brochures than you can shake a stick at.

Amazement

Nagasaki was sunny and relatively warm compared to yesterday. We had a day of tourism in front of us. We are way outside tourist season and did not see any other foreigner until we arrived at the airport. Most of the time we are the only white folks around.

First Axel guided me through the reconstructed Dutch enclave of Dejima (Decima) where the Dutch had a trade monopoly with Japan in the late 18th and early 19th century. Thanks to the 1000 Autumns of Jacob de Zoet we knew a bit about daily life on Dejima at the turn of that century.

Now the fan-shaped enclave is no longer on the ocean and has gotten a bit lost in urban sprawl, hemmed in by parking garages and office buildings. Still, it is a breath-taking experience to walk in the footsteps of those Nederlanders who ventured so far from home.

Next stop was an architectural marvel, the prefectural museum of art, which needs a bit more of a collection to put in its enormous spaces. From the roof you have a wonderful view over the harbor and to the many volcanic eruptions turned islands as far as the eye can see.

After a sushi and tempura lunch, accompanied by a small bottle of sake, we headed inland toward the museum of Professor Siebold, a German scientist who further drove in the wedge already created by trade, into this society that had been so introverted for so long. His enormous knowledge and curiosity earned him respect and students from all over Japan. His Japanese daughter was the first female OB/GYN in Japan.

And then it was time to head for the airport and board our plane to Tokyo with hundreds of salarymen going home or going on a business trip. We got lost in a sea of black suits until we alighted from the airport monorail and found all the salarymen relaxing in subway noodle and sushi shops – they weren’t running home quite yet.

A nice lady from the Canadian embassy helped us find our way back to the surface through a maze of underground tunnels. And now we are settled in our (much less fancy) hotel – more of an international youth hostel – here in Tokyo. Or rather, I am settled as Axel went out for a late meal somewhere back in that maze.

Cold

While Axel was exploring the old Dutch remnants in Nagasaki, Miho and I took the tramway to the university and walked through alternating snow, sleet and rain to the school of public health where 12 eager students were awaiting us.

The best thing in Japan, during the cold season, is the heated toilet seat. I could manage the cold knowing that somewhere a heated toilet seat was waiting for me.

At lunch time we had the traditional Nagasaki noodle soup called Champun, that was just the right thing to warm up. After lunch we continued the ‘lecture’ and I had the students explore the meaning and utility of the concepts of mission and vision. It was all very new and mysterious.

We met up with Axel at the Atomic bomb museum – a complex of exhibits, reflective pool, meditation rooms, gruesome photos and artifacts. The whole thing made me extremely angry – the pictures of the male protagonists in this drama: Hitler, Stalin, the Manhattan project men, the Japanese, Truman, Oppenheimer, Bohr, Einstein, Russell – the latter eventually realizing that the bomb was a really bad thing and becoming peace activists. The only women portrayed where survivors with their horrendous stories of loss and suffering, and the non survivors, the charred bodies of mothers and their babies. What were people thinking?

We rode back in a packed tramway, sober and shivering from the cold, me longing for the warm toilet seat that we found across from the old Decima (Dutch) enclave in a restaurant named Garcon Ken. Ken was there waiting for customers in a tiny but empty restaurant. We stated that we came for drinks, to warm up. But Ken expertly seduced us to stay for a meal, bringing out one delectable tapa after another, plying us with ‘warm up’ drinks. And so we had a French Japanese meal (fish of course) that will be among the more memorable culinary experiences of this trip.


January 2026
M T W T F S S
 1234
567891011
12131415161718
19202122232425
262728293031  

Categories

Blog Stats

  • 137,277 hits

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 76 other subscribers