Sylvia's Journal

Being at the airport again, in less than a week, makes Japan a bit of an ‘in-and-out’ place. Axel’s good luck did not produce an upgrade but that might have required a grade of luck higher than available. We did get two adjacent economy comfort seats, so we are feeling a little bit lucky, and we get to use the lounge.

The second day of the workshop we were riding a wave of great enthusiasm that lasted into the evening. The students invited us to eat in a Chinese restaurant that is famous for its Peking Duck.

The atmosphere was festive and full of energy. Pitcher after pitcher of local beer was ordered to wash away the various little dishes of Chinese delicacies. The chef himself came out with two whole gleaming roasted ducks, to great applause, before carving them up into tiny slices to put in the thin rice paper wrappers.

I am already being contacted through LinkedIn and facebook by my newfound student friends. They wanted to know how I got to where I am now – how a psychologist could be working in public health – question after question rained on me. “Look for mentors, role models,” I suggested, and then they picked me as their mentor. “Ask people who do this work what books to read,” I said and then they wanted my email so they could ask. “Visit the departments of management and psychology and find out whether there are courses on organizational behavior.” They wrote down the suggestions in their notebooks and in their phones. I have a feeling I am going to be doing some mentoring in the near future.

We said our goodbyes and extended our good wishes to everyone’s future. A similar course is being planned next year – I hope I can do it again. It is quite nice to have students who come for the learning rather than the extra money that a training workshop entails in the developing world.

This morning Axel took me for a short walk near the hotel to one of the art places. There are many buildings with names that include ‘Art,’ ‘Tokyo,’ ‘National,’ ‘Center,’ and ‘Museum,’ so I can’t quite remember the name of this one. It is an enormous display of architectural daredevilry and art, even without the exhibits, with its chrome, glass and wood, its four story atrium, its cone-shaped bases for restaurants at level 2 and 3 and its wide veranda along the galleries. Despite its size it had an intimate feel and they served good coffee, including a little barista heart drawn in the milky foam.

There are some twenty five twenty-somethings in the class. A few are quite a bit older, they are the career changers, and some are in between. But most are fresh out of school or on their first jobs. Several are with the Japanese branches of the big consulting firms and a few with government agencies.

During the introductions I asked them why there were in this class. The responses were heartwarming and would make one believe that the next generation is going to make this a better world. Of course there is a good dose of naiveté in all this about what is possible and human nature, but still…

Before we did any introductions T started the class off with a few of her relaxation exercises. I watched the faces of some of the people – the puzzled looks were priceless. But this is Japan: when the teacher tells you to do something you do it even if you are clueless about why or wondering whether you are in the wrong class.

In the morning we talked about leadership and the leaders they see around them and what they do that earns these leaders their high approval ratings. I am finding that the notion of what leaders ought to do is quite universal – the amalgamated pictures of the best qualities and behaviors of their examples produced some sort of super mensch who would do away with such noxious things as inferiority complexes, confusion, aimlessness, revenge, or feelings of disillusion, abandonment, poor self-care, the total absence of self-awareness and the loss of hope.

I had the class study the management and leadership competencies that my organization expects of its staff and we compared this with the UN approved competencies. Interestingly the competency of ‘managing the money’ was missing in the UN list. We know about the importance of this as we have gotten burned a few times. One would think that the UN would have burned itself more than a few times.

In the afternoon we did a variant on the Barry Oshry Power Game simulation with as task for the temporary organizational system the creation of origami products. To determine who would be tops, middles or bottoms we had people line themselves up according to their position in their current work hierarchy. Not surprising everyone was crowding around the lower end, fighting for positions at the very bottom. The winners of this contest we put in the top position. There was an expression of shock on their faces when we announced that their push towards the bottom actually had put them at the top.

I don’t think I could introduce the origami variant of the simulation anywhere else in the world. Here paper-folding is a bit like singing in South Africa – it is in the genes. Everyone was able to create complicated things like balls and cameras from pieces of paper no larger than a sticky note.

The mass production of certain prototypes created stress in the system. The Japanese workers were sliding into the habits of Chinese mass producers resulting in uneven quality of the products. This created more stress in the system. The salaries consisted of candy – high quality and large for the tops, small and cheap for the bottoms. Bonuses were freely provided to increase production output.

As in experiences elsewhere, the middles felt useless, the tops were clueless and felt powerless and the bottoms were without direction. We spent most of the afternoon talking about this.

By 5:30 PM one would expect a class to be exhausted and anxious to go home, especially since we are doing this on a Saturday – their day off from work. But no, we couldn’t get them to stop talking about their experience in the simulation. Never has a debriefing of a simulation been so self-generated. Although we stopped at 5:30 many didn’t leave until after 6 PM.

In the meantime Axel had gone on a breathless tour into the innards of Japanese religious life, guided by a friend of T who happened to go to a shrine to hand in her good luck face for last year and get a new one. She comes from a line of priests and took Axel on a trip to the country side, into Buddhists and adjacent animist shrines and more.

He lucked out on rituals that happen only 4 times a year and received the fortune that is of the highest ‘luck’ grade. It was as if some invisible hands pushed him into the path of experiences that are rare and unusual for a foreigner to see. And then to think that I had nearly let him sleep in in which case he would not have met his guide at breakfast, invisible hand indeed.

For dinner we had yet another culinary adventure (I believe it is called shabu-shabu), a variant on Mongolian hotpot. We were served thinly sliced strips of raw meet (pork and richly marbled beef) on slatted wooden platters. The meat was balanced by a large plate piled high with Japanese greens, Enogi mushrooms, carrots and turnips, leeks and other vegetables I didn’t recognize.

All this we dipped in a broth of collagen (yes, indeed, the stuff that makes your skin look good), and then mixed with all sorts of ground spices, pastes and sauces, neatly served in dainty little dishes with tiny bamboo spoons.

At the end a plate of noodles was dumped into the remaining broth and we slurped these from our lovely pottery bowls. The meal came to an end with a small scoop of green tea powder ice cream and a cup of tea – everything once more served in artful ceramics.

I am sorry that we have only one more culinary adventure left. Axel too has only one more day left of exploring (modern) Tokyo. Departure is tomorrow afternoon.

All the parts of the chicken that we in the US discard were on the menu of tonight’s dinner, presented on tiny bamboo skewers: piece of cartilage from the chicken’s back; slices of fatty chicken skin; pieces of its liver, and the gizzards. Each skewer received some special spices before being put on the braziers that lined the tiny cooking space around which we were all seated. And then there was the chicken breast sashimi (yes, raw), grated daikon with a raw quail egg, tiny green peppers. And we loved it all. It was yet another culinary adventure.

In the morning I conducted a session about organizational behavior with nine junior but fairly experienced international development professionals in the room and one on Skype from Washington. The latter was a last minute surprise. I took it, optimistically, as an experiment but I think it failed. Experiential exercises and small group work with all but one of the students in the room and the other 14 time zones away, plus a connection that dropped every 5 minutes was not a formula for success.

For lunch my Japanese colleagues proposed Italian. I politely declined and proposed Japanese as there are still many discoveries to be made. Lunch consisted of a raw egg broken over grated taro root and rice with soy sauce, thin strips of fatty pork dipped in a fish sauce, miso and pickles.

After lunch we went over the program for tomorrow’s workshop which is about leadership, basically a repeat of the one we did in November. The difference is that this group’s English is very poor, at least according to test scores. This means I will speak less and T will speak more.

We racked our brains, once again, to come up with a scenario that would allow small teams to experience the role of ‘opposer’ in a group task. Finding a task where anyone would oppose the leader is nearly impossible in this culture. Nowhere else have I had such difficulty finding the right topic.

We also re-wrote the tasks that the students have to tackle in a simulated work environment. In November the task was the writing of slogans to educate the Japanese public about emergency preparedness. This time we are using a more traditional Japanese pastime, paper folding, as the main task. I was assured that everyone here masters this skill.

In the meantime Axel is exploring the art scene and collecting more brochures than you can shake a stick at.