Archive Page 92

A rest in between

The global meeting is now behind me, and so is Uganda. It is a strange sensation to know that, after nearly 9 months of planning, this big task is now completed. We said our goodbyes after a most festive closing dinner and talent show.

The talent show surpassed my expectations. My efforts to rope in people simply by putting them on the program worked. Everyone rose to the challenge, as confidence rose during the meeting and the energy level went up. I saw how high and positive energy makes people more willing to take risks.

We had dance demos (Salsa, Ethiopian, Afghan, Ukrainian, shimmy), magic tricks, we had skits poking fun at ourselves, and, I believe, the first MSH project I know of in 26 years that has both a rap and an anthem. The latter was an adaptation of Gloria Estefan’s Reach, focused on medicines – meds within reach, sung beautifully by one of our new staff members, a young woman from Mozambique with help from some other great voices; and then everyone got into the act.

Sprinkled between the performances were paper plate awards. We had one for best eater, PowerPoint with the fewest words, most energetic participant in anything, best reporter, best photographer, best hat maker, most portable trophy and more. I received the ‘best herder of cats’ award. The paper plates were beautifully decorated by the chair and only member of the awards committee. We all had a good laugh and then danced into the evening.herder_of-cars_award

It had been a moving last day, with the realization by many that the technical work of pharmaceutical management is incomplete without the self-reflection and self-awareness that have to produce the behaviors that make ownership and buy-in by local counterparts possible.

Saturday morning I joined many colleagues from Southern Africa. We left at 4 AM from the hotel to catch the 7:30 AM flight to Jo’burg. Four hours later we split into ever smaller groups: one went to Lesotho, another to Swaziland, a third to Mozambique, a fourth to Angola, a fifth to Namibia and a few of us by car to Pretoria.

I was dropped off at Katie and Josh for a braai with the participants of my new workshop, the one that starts tomorrow. But my mind was frazzled from not enough sleep and I did not retain any names. In the evening we went out to a wonderful restaurant (Kream) where we had ordered a series of exquisite starters that left me too full for the main dish and unable to even consider a dessert. I had steak tartare, crocodile Carpaccio, saffron scallops and more delicacies, accompanied by a wonderful wine of which I could only drink two small glasses before my eyes started to close spontaneously.

Pretoria winter weather is wonderful: blue skies, dry, clear air, cool at night and in the morning and evening and pleasantly warm during the day. Today Katie and Josh picked me up for a 90 minute Thai massage and pedicure, followed by a cappuccino in one of the many malls. The rest of the afternoon was for catching up on tasks that had been patiently waiting in my in box, and some writing.

And now onward to a workshop in which I have no organizing responsibilities – I am there as a participant, to listen and learn about how evaluators handle the challenges of measuring success in leadership and organizational development.

It’s about time

We are entering day 4 of the 5 day global meeting of my pharmaceutical management colleagues. The format of spending much time in small group work is new to many – the energy is high, mine and theirs. We are tackling challenges as they temporarily block us from our vision but mostly the path is clear. I am having great fun, trying out new things, improvising, and reconfirming that this is the work I love to do.

In the meantime the coaching work is continuing. This morning I got up at 3:30 to follow a teleclass that is done from the west coast, afternoon time. It was about coaching people on the issue of time. Time is coming up a lot in the meeting and so it was, indeed, perfect timing.

I am trying to practice my coaching skills, becoming more and more aware of my errors: asking closed questions, suggesting solutions. This awareness has taken the sting out of making mistakes – something I have struggled with for a long time.

Today’s meeting is all about planning, the logic and use of planning, the review of planning processes. I have, over the years, sat in countless meetings with staff trying to figure out how to do this right. I have yet to see a group that does it well. When I put my coaching hat on I can see why planning is so difficult; when I take it off and have, myself, to comply with someone’s planning process I get caught up in the negative energy that so often accompanies the annual planning ritual. It’s the difference between ‘have to’ and ‘want to.’

I am trying to rope people in to perform on our end of meeting celebration. There are some surprises in people stepping forward with a poem, a monologue or a song, and much reluctance among most others. I am coaxing a few groups, like the Afghans and the Ethiopians, to participate in the talent show. I am not sure I am going to be successful. Our early morning yoga group is going to put up a demo which we learned, called the flow of life.

Nearing showtime

About 24 hours after I pulled the door shut in Manchester I landed in Entebbe with 8 colleagues who had flown in from DC and joined me in Amsterdam. One of them is Ugandan, living in DC. You could tell he was from here by looking at the amount of baggage he carried – loads of gifts (or may be orders) for the family. He didn’t join us in the bus that took us on the 1 hour ride to Kampala. I imagine it was a happy reunion even though it was the middle of the night.

The Serena Hotel is, I am told, the best in Uganda. I certainly felt like I was gently placed in the lap of luxury, worth the long plane ride. Every room has a balcony and all the amenities you can imagine, even an electronic scale to register my pre-conference weight to be checked again next Friday.

When I stepped out on the balcony to take in the cool Kampala night air a drama was staged at the entrance of a neighboring hotel. Well-dressed men in suits who had had too much to drink stumbled out of the main entrance with a few women in tight clothes who were fending them off with high-pitched voices. I couldn’t tell whether I was watching a playful end of a party or the abuse of women that would require an intervention. But then they moved en masse out of sight and things calmed down, at least that is what I hoped, especially for the women.

With all that excitement and being beyond tired, it was not until 1:30 in the morning that I closed my eyes – such a shame to fall asleep in such a beautiful place.

Today we dotted the ‘I’s and crossed the ‘t’s by checking out the rooms, the supplies, and the set-up. The conference rooms are in a separate building that is clearly a desired place for weddings. I saw at least three brides and grooms, well-heeled members of the wedding parties and countless cute little girls dressed up in starched white frou-frou dresses. The main hall was turned into a shiny and glimmering backdrop for one of these weddings – an extravaganza that would have won out in a competition with Afghan wedding halls.

For lunch we walked over to the local shopping center, risking life and limb crossing various roads teeming with motorcycles and fast moving traffic. I felt like an old lady as I hobbled across the uneven ground and should have worn my orthopedic boot.

The mall, like all malls around the world, had a food court. It is a little different from our food courts: the moment you walk in employees of a row of fast food places welcome you, smiling and menu in hand. They seat you, put place mats on the table and provide you with all their menus. We had a choice of Indian, Chinese and Korean. The Persian place had moved or gone out of business.

After you select from one of the menus and place your order you wait for the food to be brought to your table. Only after you have eaten do you pay the bill. It’s ‘medium food’ – faster than slow food and slower than fast food.

After lunch we met with the public address system manager of the hotel who sketched out the PA arrangements on a flip chart. Then it was tea time. We had tea in the bar while it rained outside and Uganda and Angola battled each other for a place on the Africa soccer cup tournament list. Uganda apparently won by a hair. People were happy, all except the Angolans.

This afternoon I welcomed our Afghan colleagues who arrived from Dubai. They are all former colleagues of mine. I stumbled over my Dari, having forgotten the most common words. It is such a shame, considering where I was on my learning curve, just where it starts to even out and you can actually say something sensible. Maybe they’ll help me regain some of my vocabulary.

Showtime starts tomorrow at 6 PM, a little less than 24 hours away. I am about 90% prepared – missing the energy that comes from being with all the participants for the final 10%.

Getting better

On Wednesday Axel and I drove in two cars to Mass General Hospital, doubling our parking garage fee but we had to go our separate ways afterwards. I went for a consultation with the thyroid surgeon. We have gotten into the habit of going to doctors’ appointments together – four ears are better than two and we return better informed. If I forget to ask a question Axel will ask it and vice versa. The thyroid doctor in Gloucester had suggested that taking the darn thing out was a good thing. But this doctor admitted surgery would be premature. I was relieved. The idea of having my throat cut was not very appealing. We can wait until the thyroid has become a nuisance. So we are back to one imminent surgery and that is the ankle.

And now I am at Logan airport, only my second trip this year, to take off for Amsterdam and then Kigali and then Entebbe, and then by bus to Kampala. I will arrive at the hotel in Kampala, if everything goes according to plan, about 24 hours from now.

In the meantime I practiced my coaching skills on a colleague in Rwanda. I don’t think I did very well, asking too many closed questions, providing advice, making suggestions. This coaching business is so challenging because of the habits I have formed over decades. At least I am aware of the mistakes I make, always a good first step towards learning a new skill. My client may not have noticed my mistakes but I am a critical observer.

Axel is doing the same – observing himself, noticing old patterns, reactions. It is funny how this coaching business has changed us. We are trying out new scripts with each other, tumbling back occasionally into old patterns, but aware this time.

Mistakes, first steps and shared abundance

I spent the 6th of June in Easthampton, marveling at Faro who, at one year has moved into another phase: he is walking, albeit it very hesitantly and only when he is not in a hurry. That is very sensible of course. early on Friday morning I headed partway home, to Marlborough, to attend the 2nd of our 3 required face to face trainings.

Since our first intensive training, four months ago, and countless hours of coaching, my confidence has gone up a few notches. But then, when I compare my level of proficiency to that of our coaching trainer it feels like I have light years to go. And so we move forward to the next (and last) retreat in September and another 50 hours of practice coaching!

During the weekend I had one major insight, triggered by one of the (33) coaching principles that inform our education: “There are no mistakes.” Although my brain was willing to go with that statement, my gut was not, until I understood at a more cellular level what the implication is of this principle. That understanding all by itself made the 30 hours of instruction worth it: when there are no mistakes there is no blame (of self and others) – what a liberating thought!

I returned home and the end of Sunday, with just enough daylight left to squeeze about 25 asparagus beetles, some in the act of procreating, between my fingers. But the damage is done: many shriveled up spears, prematurely ending the asparagus season that started so auspiciously. We are learning that having left the dried out stalks over the winter is partially responsible for this invasion (not a mistake but something we didn’t know any better at the time). I also harvested the radishes, all with tiny teeth marks indicating that they are (somewhat) attractive to other critters. The abundant harvest of arugula and pakchoi was mostly clean, we tolerate tiny holes in the leaves, and immediately consumed.

First first

Early on Wednesday morning my sister woke me up with the long awaited news that her grand baby Romi Aline had arrived early morning of June 5th in Amsterdam, which was also her 69th birthday; what a magnificent birthday present to receive from her daughter, who is also my niece!

Romi’s arrival has increased the number of my parents’ great grandchildren to 3, with another scheduled to arrive in 2 months. I hope they watch from someplace.

Today I took the day off to celebrate Faro’s first birthday. I was the first grandparent to watch one year old Faro. We celebrated in a local restaurant where Faro practiced his newly acquired ‘goodbye’ skills, waving his entire arm willy nilly to unsuspecting patrons especially those closer to his age.

He had his first strawberries, whipped cream, angel food cake, garlic spinach, cod (oh, no, I forgot, he is a vegetarian), and breaded eggplant . Jim said I had poop duty tomorrow but I won’t be there. I will leave at some ungodly hour to get to Marlborough, halfway back to Manchester. I will be sequestered for 3 full days in a Marriott conference room to complete retreat number 2 of my coaching program. I will miss his 1st birthday party. All the other omas and opas, one aunt, one uncle and one cousin will come out west to celebrate the day. Faro will be 1 year and 2 days by then.

Digestif

Sunday evening we started with a WorldCafe-ish introduction to the two day event organized by my pharmaceutical colleagues about medicines in Universal Health Care. Sita was hired to capture the conversation on a 16 foot knowledge wall, which she did in her usual awe-inspiring way.

Axel checked in with us at the end of each day, seeing the progress in Sita’s scribing and gauging the progress of the meeting by the level of energy in the room. He met colleagues from Ghana, Ethiopia and Bangladesh – the fact that he was Sita’s dad helped with the introductions.

The joy of working with Sita is that we get to have all our meals together. On Sunday we ate Lebanese (Kebabji), on Monday we ate at Kramer’s bookstore café and tonight we ate at a greasy airport joint, bringing to an end this intense workweek for me and an friends-and-art vacation for Axel.

On the way to the airport, while Axel was deeply engaged in conversation with the taxi driver, Sita knitted this experience together with all her other scribing events, reflecting on what she learned in others and/or missed in this one. Sita is better schooled in system dynamics by now than I am. By putting one and one and one together she is intensely aware of the messes that people have created by thinking in a certain way and is dismayed when she sees similar thinking, intended to end the messes, create more of the same. It is why Einstein said, you cannot solve a problem out of the same consciousness that created the problems in the first place. But we do.

She is seeing the cataclysmic events or trends from the last years (Katrina, Sandy, tornadoes in Oklahoma, violence in Iraq, Afghanistan, Somalia, Syria, and the rise of chronic diseases, missing mussels in Lobster Cove) not as exceptions and rare and disruptive occurrences, but as the new normal. Where I am still thinking of black swans, she quoted someone present at the World Economic Forum as saying, “these are large blinking neon swans.” If we choose to ignore them we do so at our own risk and peril. Afghanistan, New Orleans, Oklahoma, Syria, the morbidly obese and the Jersey shore or far away from Lobster Cove but it could be different.

Pondering all this I flew home while listening to Ludovico Eunaudi’s Divinire and reading about Gloucester and Charles Olson. The combination of sound and word made me want to write poetry, seeing hope and possibility behind this veil of worry, concern and pessimism (“no,” says Sita, “realism”). But there is no chance of that. I was distracted by the fish, chips and tartar sauce sloshing around in my unsuspecting belly, and in thousands of other bellies. There is some digesting to be done before figuring out what to do next (and before my cholesterol check blood test tomorrow).

Slacktime

The launch of the new Johns Hopkins project, last minute planning meetings for two upcoming events, the delivery of goods promised in January, all this is behind me now. The minutes, hours and days flew by as I checked off my long to do list: I presented, delivered, facilitated, negotiated, wrote, reviewed, counseled and coached. Although there is more, starting on Sunday afternoon, we are taking a little break first.

Axel followed a different drummer these last few days: he got himself a senior Metro pass and then spent most of his time taking in art in Washington’s extraordinary Smithsonian complex, accompanied by his longtime and now retired friend Larry; a perfect set up.

We’d meet at the end of the day when my duties for the day were done, deadlines met; on Thursday at a wonderful tapas bar where we splurged, ordering food and wine without looking at the prices. The final bill was rather steep – but Axel is saving us money with his senior pass and I get some money to live and work away from home during this trip.
On Friday we checked out of the hotel early, took the metro to our office, dropped our bags off and had two breakfasts at a local chain for the price of one at the hotel. I can also watch the pennies!

At 4 PM Axel joined me again and we headed out to a car rental place to pick up our compact car. We had reserved the weekend to spend with friends in Charlottesville. They used to live in Manchester. We carpooled Sita and their daughter to school for several years and became good friends. After the school phase was over they moved south and we drifted apart, with occasional visits and facebook holding us together. It was enough so to allow us to pick up the thread of our conversations without any difficulty. There is much to talk about: we have both become grandparents in the intervening years.

DC

We left Wednesday morning for Washington DC. Two events with a weekend in between triggered this mini vacation for Axel. He cashed in his points from American Express and got himself a free ride on my flights. We are staying at the Monaco hotel on the edge of Dc’s Chinatown. It is the old post office, refurbished in the style of grand old travel – when travel was painless and only for the happy few.

This was the same hotel I arrived at exactly three years ago, flying in from Kabul to present at the end of project conference of the LMS project I had served on for 5 years (plus all the four previous projects, each lasting 5 years).
One of our project’s invitees was the man who later became the DG for human resources in the Afghan ministry of public health. We went out to the suburbs to an Afghan wedding hall and had a great Afghan meal.

Along the way from Kabul to DC a virus settled into my inner ear. At the start of the conference I began to have this spinning sensation. I do like such spinning just a little bit (I used to love midways) but not the severe vertigo that quickly developed. I spent much of the morning lying on the ground with the world spinning around me. I did eventually do my presentation, sitting with my back against the wall and holding on for dear life. And then I spent the next 6 hours in the GWU hospital emergency room. The next day I flew back to Kabul.

And now I am back here with all these memories and my hubby. I have my feet firmly planted on the ground, in spite of the bad ankle. We had dinner with friends, interrupted for me by my weekly one and a half coaching telephone class – only 17 more to go. We had to let several metro trains go by so I could finish the call on my cellphone.

Today we are launching the Johns Hopkins project we are a partner on, the project that took me to Zanzibar and Ivory Coast earlier this year.

Loss

I woke up this morning, back at our homestead, feeling a slight twinge of nostalgia and a vague sense of loss. The loss was about the sadness I imagined as F was saying goodbye to her surrogate parents at NMH, but also the sadness of not being able to return to Afghanistan this summer to see her real mom and siblings. Given her high and scarfless profile at public events and in public places she was advised to remain in the US for the summer before settling into Bates for the next 4 years.

Her American experience has opened her eyes to perspectives that had never been in view as she grew up in Afghanistan. She wrote a paper why gay marriage is OK, roomed with a Jewish girl and later with a Russian girl whose grandfather had fought against her grandfather in Afghanistan. She can now separate the people from the issues and make independent judgments. She honed her managerial skills at the rec center of NMH and read the whole bible as part of a class for Catholics only, to which she asked to be admitted. She has developed a theory about geography, destiny and the great religions that is a refreshing view on a very divisive topic in her homeland. A return will be hard because she will be a lone voice. It is good to know that SOLA, and so many others, are working hard at creating a critical mass of such independent thinkers. It is a life’s work for many extraordinary people we have come to know, inside and outside Afghanistan.

Watching the class of 2013 cheering and throwing their hats in the air, the proud smiles of parents and friends also made me nostalgic. I remember my own graduation. It was 1970, a time full of possibilities and open roads. Looking back I can say that, indeed, roads opened and I have travelled a long way, both literally and figuratively, exceeding my wildest expectations. It’s just that now I can’t walk these roads as well as I used to – the crippling ankle pain is beginning to close off those roads that aren’t paved.


March 2026
M T W T F S S
 1
2345678
9101112131415
16171819202122
23242526272829
3031  

Categories

Blog Stats

  • 140,398 hits

Recent Comments

Olya's avatarOlya on Cuts
Olya Duzey's avatarOlya Duzey on The surgeon’s helpers
svriesendorp's avatarsvriesendorp on Safe in my cocoon
Lucy Mize's avatarLucy Mize on Safe in my cocoon
Spoozhmay's avatarSpoozhmay on Transition

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 78 other subscribers