Archive for the 'On the road' Category



Peace and bees

We completed the second day of our three day workshop yesterday and some things are starting to come into focus – which is exactly the idea as this workshop is about focusing. I was able to hold on to my voice although I am starting to sound like a frog. I continue to drink liters of water, warm water with honey and lime. It seems to work, maybe even better than the medicine I don’t recognize.

We talked a lot about the elements that make or break a good work climate, which, not surprisingly, inserted a lot of energy in the group. It’s a near universal conversation that could be held, more or less about the same topics. The tendency, here and elsewhere, is to look for solutions in rules and procedures, better understanding of them and enforcement. They are technical solutions to adaptive problems and, I am sure, none of them will produce what they are really seeking – others to change their behavior so that we can all be happy.

I am reading, in the empty moments, Kegan and Lahey’s formidable book about Immunity to Change. It appeals to me as a psychologist and a facilitator of change processes. It helps me see more keenly where we engage in wishful thinking and where change may really be possible.

In the evening our small MSH team was invited at the house of a long time friend and mentee from Guinee who has lived and worked here for 8 years. He built a house on a house lot that was given to him as part of some important celebration here in Burkina Faso, five years ago which turned out to be a great investment. It seems that people who invested in land and houses did better than those who put their money in banks. He certainly has done well.

The talk about land and houses led to my query about the country in West Africa (or even Africa for that matter) where each of them would prefer to live if they’d have a choice. Considerations of quality of life, political context and environment entered into the calculations. To my surprise none of them said Burkina Faso and I understood that all believe that sooner or later this place will explode in a presidential crisis and as a result of poor management of government-opposition conflicts. When I asked whether this would be an internal affair I was told by all that no conflicts in Africa are internal affairs only. And here I thought that Burkina Faso was this peaceful, sleepy place.

As if to underline this condition I received from our International SOS Security Advisories an automated message this morning that explosions in Ouagadougou destroyed some 30 houses yesterday. The Laarle area of the capital is cordoned off for further investigation by police and security forces. I checked on the international and then local news but there is no mention of this; international is all about the same as it has been the last few days: Gaza, Ukraine and Germany winning the world cup. The local news has a talk show about values. A search on the internet on ‘explosion’ and Ouagadougou’ turns up that there is an explosion in the number of internet cafes in Ouagadougou while the connections remain poor. Indeed, I can’t find anything else as further queries tell me the pages cannot load.

In the meantime the virus attacking my larynx seems to have given up and has morphed into a regular common cold, hopefully losing steam in the next 24 hours. It must have been the honey. I am grateful to the local bees who have come to my aid and put the aggressive virus in its place.

Slow start

My colleague provided me with some medicine to stave off the laryngitis. I followed his directions without questioning – which, when I read the instructions later, I probably should not have done. He gave me some anti-inflammatory and antibiotic tablets, suggesting a dose higher than suggested. I took one without the other, not wanting to contribute to the creation of super bugs here in Burkina. Although I didn’t feel in top form during the day, I was good enough to manage my malaise and keep my voice. I also drank about 3 liters of water.

Now, in the evening, having discovered I already took the maximum daily dose, I am fading fast. The cough and throat ache are worsening. I will make it a 12 hour night.

We had a slow start for the first day of our 2nd leadership development workshop. Two people showed up at nine, and slowly, over the next one and a half hour the remaining 7 showed up. I used to get really upset about such things and wanted people to be more disciplined. But all this wanting and pushing didn’t make a difference and now I simply accept it rather than judge it as a lack of interest. Who am I to know what the reasons are for people’s behavior? It’s better this way. From time to time I would ask whether we could start and then waited for my cues.

As a result we sort of slid sideways into the workshop; more of a conversation than anything else, during which I learned some interesting things – so it wasn’t lost time, as I used to think. Time spent speaking with others about things that matter is never really lost.

I had expected that we would have more than enough time to complete today’s program, and even continue sessions from the second day. After all, the program is timed for the entire morning and part of the afternoon during which at least 7 teams are supposed to present the results of their scanning activities over the last 2 months.

We never had 7 teams. We started with four, then one dropped out and it was clear that another team had been inactive. Still, in spite of having only two teams present, we weren’t able to complete all sessions scheduled for today. In some ways it is easier to work with a very large group because you move on even if not everyone is there. When there are only 9 people in the room, in 3 teams of 3, you can’t do that.

Nevertheless, I think we are off to a good start. We continue to move back and forth between two languages, with the Liberians being good troopers and mostly participating in French; occasionally we switch to English and then the Francophones are good troopers. We have the handouts and facilitator guide in two languages handy and so the bilingualism of this program is working out OK. Sometimes I don’t even know which language I am speaking.

We spent quite a bit of time talking about positional versus relational approaches to leadership and gender, which in French is sexospecificite; a mouthful that trips me up each time. We agreed finally to just say gender and use the English only, after having agreed that we don’t just mean women.

Thinking

Last night I was invited for a traditional Senegalese meal by my colleague who, since I left in April, has brought his newborn, toddler and wife up to join him. They are all from Senegal and we feasted on Tjeeboudien, a combination of rice, fish and vegetables, eating from a common platter. One eats from the section of the platter directly in front and then staying within that section. It is the role of the host or hostess to constantly shove the choicest pieces to the sections of the guests. And all along we watched, on a tiny screen, the final match of the world cup.

I woke up with all the signs of a laryngitis in the making. Here I have come 6000 miles and now I am losing my voice? I sent an urgent text to my co-facilitator who is also a doctor, to get me some miracle medicine hoping to stop the progress. For once I didn’t bring my salt packets to start gargling as soon as I got up.

The shower was cold and the shower curtain slimy with mold. At breakfast the rancid butter from yesterday was still laid out as if I hadn’t said anything about it and the freshly squeezed orange juice was immediately invaded by a large shiny fly.

One could take all this as signals that this is not going to be a good day; but then when I watch what is happening in Gaza, I tell myself to get real. I am sure they take rancid butter, cold showers, slimy curtains and flies in the OJ anytime there if these rockets could just stop.

This little outing into thinking that somehow the universe conspires against me on certain days is, I have to remind myself, a relic from a time when the human mind (mine and others) were primitive and not ‘self-authoring, establishing a sense of the world that is made by myself, not authored by some magical force. It reminds me of situations where I was working with people who weren’t able to do this self-authoring and thus totally in the grip of something that would not do them any good, without knowing it. This brings me back to Gaza. What are they thinking?

Arrived

I am back in Burkina, after a not too strenuous trip, even with my tendinitis brace. In Paris I saw my name on a TV screen which I hoped, and indeed was, a slight movement forward, from the main cabin to Premium Economy, which is like a mini business class – a smaller version of the fancy B-class seat, an amenities pouch of a slightly inferior quality and content than the B-class one, and a little cone with French regional ‘friandises,’ all high sugar content, which I munched down immediately after having deliberately stayed away from sugar the entire week.

Given that I have a very expensive ticket, over 3000 dollars, the upgrade felt more like an entitlement than a nice geste from Air France.

In Ouaga I was helped with my carry-on by a nice American gentleman whom, with many others from the US military, had come to Ouaga for some training or other, presumably to stop the advances of insurgents in the region. It is quiet military preparedness action, it seems, that doesn’t get any media coverage as there is nothing acute and newsworthy going on here at the moment.

At the hotel, a different one from the not so good experience at Palm Beach last time, was pretty much the same, room and general ambiance wise; except the staff was nicer and more attentive. They had prepared a room with a mosquito net which is not standard issue here in this country where malaria is endemic after we had made a special request.

Unfortunately I could not have a mosquito net AND internet connection which seemed like an unfair choice. In the end, the need to be connected to the world and talk with Axel prevailed and I declined the moustiquaire; instead I cranked up the airco which is about as good as if not better than a mosquito net.

It is Ramadan in the Moslem world. I am always surprised that in places like this that are mixed Moslem/Christian, food places are closed during the day, including the little cafeteria at the airport where I had planned to get a coffee and a croissant, given that I had no dinner last night nor breakfast as I left the hotel too early. Even the little pain au chocolat served on the plane to Bobo last time were withheld. I gather it is a business decision but it feels unfair to us non-fasters. So I keep nibbling on the cookies and chocolates brought with me from the AF lounge in Paris, not a great diet after my week of eating well.

I called the driver who had served me so well last time and he picked me up in a car driven by what looked like a younger relative who was just learning to drive. The young man made demi-tour on the otherwise empty road in front of the hotel and just barely missed hitting the only other car on the road. The back of the car, since I had last seen it, was all dented and the boot didn’t lock anymore. I suppose these were the results of the new driver experience. I was dismayed to find out that the young driver was taking me to the airport (only 10 minutes away and in a city still mostly asleep) as my driver said, “je vais me reposer un peu ici.”

My young driver must have gotten a talking to by his dad or uncle because he drove to the airport at a snail’s pace. This made me feel even more uncomfortable. But he was trying hard and super concentrated. The back of his T-shirt said something else worrisome; some quote from Ezekiel that hinted at being happier once reunited with those who had already passed into the afterlife.

Bobo on Sunday morning was as dead as one could expect on a Ramadan weekend but the hotel restaurant was open and serving breakfast. There was even a mango and an orange to make up for the horrible diet of the last 24 hours.

Three young boys were the only other guests in the restaurant. The smallest, about Faro’s age, was clad in only a T-shirt, bottoms bare; he kept fumbling his privates and then headed for the small case were the bread and croissants were stored. I was glad he couldn’t figure out how to open it, as there was no one supervising the kid; it didn’t seem like his older brothers (not that much older) noticed that there was something not quite right about the situation as the little man’s hands moved back and forth between his privates and the breakfast fare (on his own table).

Transits

The week that started with a funeral ended with a wedding amidst the bees and the birds and the flowers and the trees of the horticultural society in Wellesley.

In between these two events I had my left wrist injected with cortisone to put an end to a debilitating tendinitis. The cortisone will kick in, according to the hand doctor, by the time I reach Ouagadougou. This means I am
traveling there with my left hand in the old brace, leftover from the carpal tunnel period fixed in Dubai several years ago. The brace helps to solicit assistance heaving my carry-on wheelie in the overhead bin. It worked beautifully and even kept the seat on my left unoccupied on the first leg of my trip.

I am leaving what is New England at one of its best periods: warm, the water swimmable (which few people would ever call warm), lobsters for dinner, crabs jostling into our traps, raspberries ready and a vegetables garden overflowing with greens, while the tomatoes and potatoes are readying themselves for our dinner table. And then little Faro never more than 3 hours away; his new yellow crocs awaiting him to be tested out in lobster cove alongside his Opa who also got new yellow crocs.

And here I am once again in a plane, once again on my way to Francophone Africa, to add my contributions to those who are advocating for better leadership, management and governance of health programs in West Africa.

Wrapping up and going home

My last few days in Kinshasa flew by – being a single facilitator of a process that usually takes two, kept me busy and on my toes. My colleagues stayed with the process till the end and produced their learning plan – an accomplishment that surprised them. Once again I am amazed how little of the facilitation techniques and methods that I use to get people to talk in groups about things that are important to them, gets out to the various corners of the world, whether Mongolia or the DRC.

In the closing session people indicated that they will incorporate some of the things they experienced and learned in their own sessions with people out in the health zones. I wish I could be a fly on the wall.

After Mongolia where I could not understand the language, nor read its (essentially Cyrillic) script it was wonderful and easy to be able to both read, understand and communicate with my colleagues without the interposition of an interpreter. But being alone I did not probe and question enough, I realized, as I was putting together the various sections of the plan they produced. Some entries now puzzle me. I suspect there will be several rounds of review and revision. The Afghanistan plan, after all, took about 6 months to finalize.

My exit from DRC showed me some of the chaos and ‘pagaille’ that I had been spared living in a luxury hotel and being driven to and from the office each day. The travel agent hired to get us in and out of the country, the one who didn’t show up on time when I arrived, took me through all the phases of the exit process, which was a good thing as little is obvious for a newbie like me. One can be denied boarding at the very last moment, when one is already checked out of the country by the Congolese officials, if proof of a particular tax cannot be produced. Luckily all my papers were in order and I got my seat in a jumbo that was filled to capacity with families, crying babies, missionaries, and God knows who else.

I had a short wait in Paris, enough for a shower, a more substantive breakfast than the one given on the plane and time to review a consultant’s report from Nigeria. That too showed that we have a long way to go from telling people what to do to having them draw on their own wisdom and wishes. They do this when we are not around but then we come in. We shake our heads about everything that is not up to our standards. And then we tell them what to do.

The last leg, although long, was easy with a coveted economy comfort seat and an open middle seat and a series of good movies. Watching three movies in a row makes a 7 hour flight easy.

Learning and writing

So far nothing has changed my positive impression of the DRC. I spent most of Saturday and Sunday preparing for the next event, taking a few naps and on Sunday afternoon a break at the pool. There was a soft breeze and the temperature was perfect. As soon as I sat down a waiter appeared with some snacks without hassling me about what I wanted to drink. I volunteered a local beer which came in an enormous bottle (Primus), plus more snacks. Of course nothing is free and I pay a premium for everything I consume in this posh hotel. A nine dollar beer and a 60 dollar tab for my evening meal that includes a buffet and a glass of South African wine is the going rate.

On Monday morning the driver from the office, Ali, picked me up and addressed me in perfect English. Unlike Cote d’Ivoire where there is great reluctance (and inability) to speak English, here many of the people I have met so far speak English. Ali’s English came from educational escapades all over the region. I asked how he got himself in, for example, the business school of Makerere University in Kampala. “I just managed,” he said. So this is the famous système ‘D’ ( for débrouillard) that I had heard so much about. When one lives in a situation of constant turbulence, and one where at one point (when I set foot across the border from Goma into what was then Zaire, 23 years ago) a few millions of the local currency bought nothing more than a small tube of toothpaste, one learns ‘to manage’ as Ali had done. He was used to be kicked out of one country and try his luck in another. He has degrees in business administration and mechanics – yet here he is our driver. I found similar underemployment in the assistant who has been assigned to help me – she has a degree in international law but is an office assistant.

Everyone is very eager to learn which omens well for the Learning Organization workshop. A group of professional staff took advantage of my presence and called an impromptu meeting to pick my brain about writing papers and proposals for conference presentations. I know how intimidating this kind of writing can be as I have been there myself. I suggested to start small and write for each other small pieces and then use Louise Dunlap’s process for providing feedback, the most positive and encouraging way I know of to help people get comfortable writing. Axel used her materials extensively in Kabul at SOLA while working with high school students on their essays.

Our office is in a very nice 5 story building where everything seems to work and the workspaces are clean and airy. Again, I had expected something not quite as together and am constantly surprised in a positive way. I am welcomed warmly by everyone and found everything ready for the workshop which starts today. I am glad this trip didn’t get canceled.

A new place

It doesn’t happen very often that I arrive in a new place, but this trip had two of them. My mind is swirling with first impressions. I wondered about my father’s experience some 60 years ago when he first arrived here as part of a 3 months Africa-breweries trip in 1954. I got his diary and postcards from that journey. The pictures are of a different time and place, colonial Léopoldville with its wide empty streets, clean colonial buildings, a few quaint looking buses and the occasional private car.

The company supposed to pick me up was not waiting for me as I had been told. After all that luck I could have expected some things not quite going according to plan. The Congolese were very solicitous of me, seeing that I had no one waiting fore me. I don’t think I have ever been to an airport were people were so friendly, concerned and where security was loose enough that people could act like people rather than officials assuming the worst in everyone. There was much laughing and joking. I took an instant liking this place.

Eventually my handler showed up after a friendly airport worker named Coco called his company on his cellphone. The driver had some lame and incomprehensible excuse about the delay having to do with problems with the MSH logo for the sign with my name on it. By that time traffic had picked up and the 30 kilometer ride to the hotel took another hour, adding two very long hours to my already 30 hour journey. I got my first taste of infamous Kinshasa traffic.

The first few miles after the airport is a smooth ride on a four lane highway with every 10 meters someone sweeping the sand and dirt off the road. A posted sign indicated that this was part of the Clean Kinshasa campaign. But as we got closer to the city center the roads narrowed, and the task of these cleaners got more and more overwhelming. No longer sweeping up light dust from the road, a few workers in their yellow reflective jackets had gotten the more daunting assignment to clean up an enormous pile of garbage heaped on an unpaved sidewalk with thick black sludge next to it. I think the clean-up campaign will take a while and will only make a difference is it includes educating the people so that everyone is responsible.

All along the road are the usual giant billboards of cellphone company enticing potential customers with promises of easy access to all of Africa as if it was free. In between are smaller ones from various companies competing for a dominance of the market of skin lightening products, targeting African women who believe black is not beautiful.

My hotel is quite posh, belonging to the Kempinski chain. It is situated on the banks of the wide Congo River, next to the President’s compound. I am on the 10th floor and have a nice view on this lush and green ambassadorial part of the city. The hotel was built by the Chinese. There are many Chinese business men in the restaurant making me forget for a moment I just traveled 1000s of miles from where they hail from. I could be in Ulaanbataar. Many signs are in English, French and Chinese. The gas masks in my room are exactly the same as in my Ramada room. I have never had a gas mask within reach and I wonder why now. There are no metal detectors or any other form of obvious security in this hotel (or for that matter in Ulaanbataar).

I checked in and then had breakfast, having missed all meals on the night flight as I was too busy sleeping. I wolfed down a large plate of greens, my body acting autonomously in piling salad greens on my breakfast plate rather than eggs and the more traditional breakfast fare. It is clear that I have been missing some important nutrients the last 2 weeks.

Yawning in Paris

After the dishonest taxi driver in Ulaanbataar my luck turned with having an entire row to myself on the flight to Moscow. On the AF flight to Paris I got a seat on the last row before the business class curtain. Technically speaking it was not business but premium economy (my row didn’t have the middle seat blocked) but the flight attendants treated all first 8 rows the same and this meant a nice lunch, good wines and lots of chocolate. I probably shouldn’t have taken the wine because ever since I have been yawning. It was getting increasingly difficult to keep my eyes open during the 7 hour wait in Paris.

Luckily there is the AF lounge which is as nice as the Moscow lounge, with showers. Unlike the showers in Amsterdam, where you have to put your name on a waiting list, here you can simply try your luck and see which showers are free. The showers are entirely wheelchair accessible – I am sensitive to this now: wide doors, a folding bath seat with rails if needed and lots of room to move around, with wheelchair or without.

In the evening France was playing Greece in the World Cup which made for big excitement among the natives and travelers alike, especially when France won. Even the usually serious and proper ground staff had French flags painted on their cheeks and forehead. Bands of young men draped in French flags and singing the Marseillaise moved noisily between gates. Bread and circus (in this case, croissants and World Cup wins) keeps people happy when there is otherwise much to be unhappy about.

After boarding the plane I realized my luck continued even with my eyes nearly closed from lack of sleep. The flight was packed with families and babies. I had already resigned myself to a seat in the tumultuous main cabin, when I noticed my row was in the premium cabin, something not quite business class but more spacious and quiet than the main cabin. There were only 3 of us in a 21 seat section. When the large man sitting in back of me was pushed forward to the (also empty) business class section because he didn’t really fit in his seat, the flight attendant told me and the third occupant that it was only fair if all of us got pushed forward. She apologized that we wouldn’t get the business class food – but who cares when one has a nearly flat bed for the last 7 hour night flight on a 30 hour journey.

Across the steppes

The taxi driver in Ulaanbaatar asked double the price of what the hotel had told me. I had no more local money and was ready for a battle in the cold drizzly morning outside Ghenggis Khan international airport. I threatened to call the hotel which immediately produced the change he owed me but I got the receptionist to give him a piece of my mind in Mongolian anyways. I hoped it was not a bad omen. Corruption and unsavory business practices are apparently rampant. I had heard about it and now there was the experience.

I was too early and this meant standing in this line and then that line while the uniformed men and women employed at the airport donned their white gloves and took their stations. It took a long time.

The check in staff had no idea where Kinshasa was but they gave me boarding passes to my transit and final destinations anyways. Although I had gotten a Premium Economy Ticket on this Aeroflot flight, more expensive than the usual low fares I get, I was placed in the middle of the cabin. I grudgingly let go of my fantasy which only knows premium from long haul/wide body flights – narrower than B-class but more spacious than the back of the bus. I consider a 6.5 hour flight a long haul but we did it in a small plane that had no fancy premium chairs. I reseated myself in the middle of an empty row and held on to it throughout the boarding process – tense moments. When I stretched out to sleep I realized there were damp blankets all around me (or maybe someone peed in his/her pants) – that kind of smell.

The cabin crew told us first in Russian and then in accented English that alcohol not provided by the airline was not to be consumed. It was 6 AM in Ulaanbaatar and I hoped this was not going to be an issue.

I slept, read and puzzled and suddenly we were in Moscow. As we moved west across the steppes, Siberia and then the -Stans I noticed that we went from treeless to heavily wooded by the time we landed in Moscow.

I was last in Moscow (not at the airport) in 1974. If someone had told the Soviets then that their airport would look like any other airport in the world (Africa north of South Africa excepted) forty years later he would have been tried for treason. There is an TGIFriday and countless Starbuck look-alikes, fancy perfumes that produce sneezing attacks and alcohol galore. Other than the Cyrillic script and the abundance of Aeroflot planes there is no way of knowing I am in Russia. I am looking for oligarchs in the business lounge and wonder if they could be female.

The business class lounge has salami and herring (not combined) sandwiches and there is vodka of course. But there is also oatmeal porridge and fancy petit-fours. The free internet promptly crashed my computer, if such is possible. My virus defense force gave me notice that a Python virus had been caught. Imagine that! I hope my computer’s vaccinations are up to snuff. Next sign of life from Paris, incha’llah.


January 2026
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