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Learning coaching

There is no improvement in my condition despite all the medicine. Neither the anti-inflammatory pills nor the antibiotics made any difference. It was as if I was not taking anything. Someone joked that if you have ‘la grippe’’ and you consult a doctor and take medicine it takes about 8 days to clear; if you don’t do anything it takes 7 days; but enough about all this. I am not suffering from a dangerous illness and I know I will wear the virus out at some point, before it wears me out.

This morning we sat around the table putting the finishing touches on a two day coaching workshop for my project colleagues. I am working with the project’s capacity building team. They are learning and facilitating, putting the rails in front of the moving train. It’s been a fun assignment for me because the people are very well seasoned adult educators and knowledgeable about things that are entirely new in most other places I work.  So this makes my life very easy.  All the emphasis is and should be in the design. If the design is solid, facilitation is easy; if it is a rickety affair, facilitation becomes very difficult. I have gotten in trouble a few times when questioning a rickety design in which I had a facilitation task that set me up to fail.

Having earned my own coaching credentials in a program that was spread out over 10 months and some 250 hours it is a challenge to design something practical in such a short time (2 days). It has to be a program that will increase people’s confidence in coaching enough to start practicing something resembling coaching after Wednesday. We tried to hone in on the most important elements of coaching: listening and asking good questions. They are also going to practice with silence. Tomorrow morning I will find out how much silence they can tolerate.

Relapse

Exactly one week after I was miserable and sick in Tana, last Saturday, I was again miserable and sick in Tana this Saturday. I had been able to do my work all through the week, ins spite of constant coughing and blowing my nose. I thought I had recovered and looked forward to a productive weekend with some fun social diversions. The antibiotics appeared to have killed the bacteria but now I think it’s a virus that is responsible for my upper respiratory misery as the new course of antibiotics seems without effect.

I had to cancel two social engagements: lunch with a friend of our neighbor from across Lobster Cove and the other a late afternoon barbecue at the house of our chief of party. Ughhh, I am so annoyed. I go from wanting to scream and breaking something to curling up in a ball and pitying myself.

I went out for lunch, a 40 meter walk outside the hotel. I was exhausted from the outing. I went back and took a nap and then got myself another massage in a different place, and a pedicure. Walking back I was exhausted from all the activity. I ate the remainder of my lunch, limp cold fries and the other half of an Italian Panini. I was too tired to go to the restaurant and eat there. Besides, I have now tried everything on the menu and it gets a bit boring. There are also some German guests, stuck because of the Air France strike> Once they discovered I was from Holland, they insisted on speaking German with me. This is a problem since I haven’t spoken German in decades. I can’t remember much of the complex grammar that one needs in order to make sentences.

The Air France strike, which I thought I’d miss, has now been extended to include my return date. I sent out an urgent message to our travel agent and hope she can re-route me. I am dreading the return trip but since I seem to be particularly allergic to Air France, the re-routing may be a blessing in disguise.

I have a long list of to-do’s on my hotel desk and had hoped to make a good dent in it. The priority is preparing next week, so we can finalize another workshop on Monday and be ready to pull it off Tuesday and Wednesday. Although I did make some progress, with difficulty, and am not as far along as I had hoped.  It is 7:30 PM and I am going to bed now, hoping that tomorrow I can take on the world again.

Cars and herbs

As soon as I had finished my course of antibiotics (5 days) I started to fall back health wise (coughing, sinuses) and so I decided to pay a visit to the doctor, this time going to her office in a part of town that included many ups and downs through narrows roads, jammed with people and cars and thus many traffic jams.

The taxi that the hotel had arranged for me is the typical Tana taxi, a Renault 4LTaxi-4L-Tana. It could have been the even simpler Deux Chevaux (2CV) which we used to call ‘duck (eend)’ in Holland.  My first car was  4L, my second car too I believe, then a 4L camionette a car that is so ugly that I came to love it unconditionally.  It took me from Holland, through Spain, Morocco, Algeria, Tunisia, Sicilie, Italy and back to Holland during one very long summer vacation sometime in the early 70s.

The entrance to the hotel is on top of a traditional mud brick wall with a drive going up and down very steeply. With my fused ankle walking it is a challenge but for the taxi it was a good thing because, as I later found out, he couldn’t start his car with his key so he always needed an incline or help from some strong men to push him for a few meters.

Along the way I saw nearly all the cars I grew up with, at least my dad’s cars since he loved everything French (wine, cheese, bread, and cars). Some of these old Peugeots I remember are still around here, but also Simca’s which I don’t think exist anymore (absorbed by Renault) and my old Renault 5 (called Le Car in the US), in addition to the most ubiquitous 4Ls and 2CVs. A trip down memory lane if ever there was one, maybe the same trippy car experiences Americans have in Cuba.

The doctor concluded that the infection had moved, as I suspected, into the upper respiratory tract but not down in the lungs, my fear. And so I returned to the Pharmacie du Roi with another list of medications, bringing my total healthcare bill here in Tana to about 150 dollars. I am awaiting the victory of modern medicine over traditional medicine such as ginger or lemon syrups and of course the endless cups of hot water with lime and honey I keep in drinking.

I rewarded myself with a massage in a small HomeoParma establishment across the street. I was told I could trust the brand.  I did not want not wander into some sketchy massage place. My concern came from the fact that in the hotel a massage cost 6 times as much.

HomeoPharma is a very homegrown enterprise that, in 25 years has captured the market and apparently not only here. It is now a chain for homeopathic and natural products with a good reputation. I see their signs everywhere. The founder and chief executive tells his story on the website where I found out that he learned his trade from his ancestors and many gurus, including an astrologer and tradition herbalists. His products cover only 10% of the 15000 or so different plants that, I am sure, are still used in the country side.

Halfway point

We have completed the three days of work with 9 NGOs that our project is working with. It is part of a longer process that should arrive at 6 strong NGOs towards the end of the project. Although it may not seem so, it is a big undertaking because each NGO is a complex organism where cultural, intellectual, social-political-economic, financial and leadership personality dynamics come into play.  Just telling them ‘improve this or that!’’ may not make much of a difference.

We are addressing some of these complex challenges with technical assistance, training in a variety of subjects, coaching and competition for grants. I am observing the various groups and can already see which ones have the engagement that will make them more likely to come out of this process victorious, and those that will not. Right now I am only observing the leaders (executive directors and chairmen of the boards) and know little about the rest of the organization.

Yesterday afternoon they discussed resilience – looking at children, families, communities and organizations. Based on their observations they created a local theory of resilience that contains the following elements: spirituality, social milieu, personal characteristics and open-mindedness. When I look at those and compare the groups in the room, I can already see resilience.

We also talked a lot about vision and explored their own personal ones and created one out of clay for the support network they are in the process of creating. I got to read my favorite quote about vision which I have translated in French, that tells people to hitch themselves to something big and important and start because they will find that Providence will walk with them (a combination of Murray and von Goethe).

I can sleep in tomorrow although I probably wake up at 5:30 as I do every day, no matter where in the world I am. I have a quiet day – some design work and a work day that ends at 2 PM. I am not expected in the office until 9:30 AM. This means I can relax now and can go to bed before 9 PM.

Managing time

I am getting better and am nearly again my old pre-flight  self. I am sending little whiffs of seawater mixed with copper up my nostrils three times a day. It is wonder medicine. I think I should bring it on all my trips in the future. The cough medicine and ear drops are not bad either – it’s a good package and I am tempted to ask the doctor to prescribe me another set for my travel kit.

We completed the first day of a three day event to help the NGOs we support here with questions of basic management, leadership and governance. I am working with a dynamite team and actually have little to do – they are carrying the bulk of the work and do it masterfully. The follow up of this event is in good hands with them.

I taught the team (I teach every team but some ignore this) about filling a program with several pockets of unprogrammed time, hidden to the eye of the participant. It allows us to be unfazed by people trickling in late and starting nearly an hour late, or lunch taking 50% more time that what we had anticipated, or people expecting the program to end half an hour earlier than we had planned. All this, one might think, means people are not getting their money’s worth (or the taxpayer his/her money’s worth) – but really what it means is that we don’t have to rush, we can be patient, we can go into side roads that seem pertinent and people don’t feel like we are stuffing them with information and theories that they cannot connect to their daily lives, while we are constantly looking at our wrists. Good time management is what they expect from us. We honor that commitment in seemingly magical ways – but really it’s no magic. We simply program only 75% of the officially available time.

We explored what leading and managing really look like in daily life, what good governance requires, having the knowledge that is in the room circulate freely, from the highest levels to the lowest levels, Some NGOs are more sophisticated than others. We have physicians, accountants, engineers, professional managers, administrators, educators and musicians in the room – for once not a lot of medical folks – this is rare in my work. The diversity of professional experiences adds richness to the conversations. I like it. There is also little hierarchy in the room as most are executive directors or Board chairs – I like this too – everyone seems to feel at ease speaking out, except one woman who lost her voice – so she whispers in my ear and I amplify her voice. I feel for her because I nearly got to that place if it wasn’t for the doctor and her medicine.

Elegance

I am expanding my French vocabulary: I had a “Flamiche” for lunch, which is a leek tart – French is so much more elegant than English. The description of wines on the French menu also contains several new words that roll off the tongue like, well uh, good wine. The hotel caters to an English clientele but I must have passed the test as I am given the French menu now. The restaurant is lovely and looks out over the marechages (also sounds better than marshes, non?) and the human and bird lives that they sustain. I still don’t know what the people, half submerged, do all day, but one thing is sure, they toil.

My work is no toil and my light schedule (this weekend and today) help me to recover from whatever I picked up in the plane. I am feeling much better though the gurgling sounds in my lungs are a little upsetting, even though they sound innocuous, like a baby’s little noises.  I took an afternoon nap and keep drinking warm water with lime and local honey. I should be good enough for action tomorrow morning and for the next 3 days.

I was joined by my other co-trainer this morning at the project office and we reviewed the program and divided roles. We first met 16 years ago when he worked with our project here. He has set up his own training institute which has done well in all these years, making a name for his firm and contributing to ‘andragogie’ being known and practiced all around. Madagascar is the only place where I don’t have to explain anything that relates to adult education. They know – and it all seems to be part of the legacy of that distant MSH project called APPROPOP that ended in 1998. We talked about this and what made such a legacy possible and concluded that an enormous investment in training and education and full integration of project staff and counterparts was responsible for the change of mindset and outlook that is still noticeable today, nearly two decades later.

I had hoped to reconnect with a few remarkable Malgaches I got to know well when I came here periodically and was sad to hear that one was dead, two retired (one of them in France) and one had left the country after having been jailed for being in the wrong party. So there won’t be as much reconnecting. On the other hand, I am meeting plenty of new interesting people, new colleagues and even a friend of our ‘across-Lobster Cove’ neighbors who I hope to see next weekend when I should be past my contagious state.

Those pesky germs

On Friday I wrestled with my sore throat but otherwise felt OK, able to do some work at the office in the morning and be productive in the afternoon.

As I drove through town I was surprised to see that the standard taxis are Renault 4Ls and Deux-Chevaux – all cream-colored and most seeming in good to excellent condition. The Renault 4L was my first car – it is one step up from the Deux-Chevaux in terms of simplicity – a far cry from our newly leased Subaru Impreza.  My last Renault of that type was stolen in Senegal, just weeks before we shipped out. I waxed nostalgic seeing so many here.

During the night my sore throat developed into a terrible sinusitis which produced painful pressures on my teeth, my ears and my forehead. I woke up miserable on Saturday morning and resolved that this time I was not going to assume my problems would go away and repeat the Burkina experience. My colleagues mobilized a doctor who came to check me out in my hotel room and confirmed my self-diagnosis.  She wrote four prescriptions which I was able to fill immediately at the ‘Pharmacie du Roi’ in the adjacent shopping mall. The consultation and the prescriptions cost me the equivalent of 64 dollars, half for the doc and half for the pharmacy. I am now taking an antibiotic, something to drain my sinuses, something to reduce the inflammation of my ears and syrup to turn my raspy dry cough into a productive one.

On Sunday I felt much better already and continued to recuperate by taking a very long nap in the morning and in the afternoon. I was able to complete my homework for the weekend.  I am confident, after one more good sleep that I will be able to return to work and be fully present tomorrow when I will meet with my team and put the finishing touches on the design of our workshop with NGO executives.

I am glad there was the weekend to recover – unlike my previous trips where I had to go to work immediately. Still, it pisses me off that I have now had two consecutive bad experiences travelling in planes. Although I brought masks, and used one most of the time, something must have squeezed in during those periods that I had taken my mask off.  Maybe it is my inability to sleep that lowers my defenses; not being able to sleep is a problem when a trip takes 24 hours door to door. Maybe I should be interrupting my trips, cut them in two with a good night sleep in between in a capital somewhere in Europe.

Alert and prepared

The trip to Madagascar seemed endless: 7 hours to Paris and then nearly 11 hours to Tana. I slept a bit but mostly killed the time watching one movie after another, including such old ones as Barry Lyndon, with its beautiful musical score, the Birds, One flew over the cuckoo’s nest and a few newer ones that I have already forgotten (‘niemandalletjes’ we call those in Dutch).

This time I traveled with a facemask, the kind that would keep me from inhaling infected droplets from coughers and sneezers around me. There was such a gentleman, one row and three seats away from me. He was one of these people that, once starting to sneeze, couldn’t stop.  I felt for him because people cast him annoyed glances. I simply pressed my mask a little more tightly on my face. But these masks are not very comfortable and they fog up my glasses, so I didn’t keep it on all the time.

And now, after this interminable trip over the entire continent of Africa, I have arrived in Madagascar with a sore throat. So much for the mask, or was it the sneezing woman in front of me when I tried to follow the opaque and chaotic entry formalities at the airport. I didn’t keep my mask on; afraid I would be whisked away by the white coats that were everywhere. Madagascar is clearly prepared for the arrival of Ebola: everyone had to fill in a special health form indicating where we sat in the plane, whether we had had any fever recently, which countries we had visited, and where we would be staying. That way, I suppose, they can trace people if Ebola or SARS slipped in among us.

As we poured into the arrivals hall each person’s temperature was taken with a small gadget that looked like a gun. They pointed it at our temples, producing an instant reading.  I passed. The next stop was an examination of our health form and only then came the police formalities of visas and stamps – one has to clear the health hurdles before being admitted.  Madagascar is of course a little easier to defend as the borders are clear: ports or airports, none of this porous border business of West Africa.

I arrived at the hotel after midnight, tired beyond tired, and tumbled into a restless sleep.  The next morning I discovered where I was. The hotel is beautiful, with lots of tropical wood (floors, furniture, sculptures) and looks out over what are essentially marshes that have been transformed into a water front. It radiates peace and tranquility, attracting birds that sing lustily and hide in the marshes. For a while I watched people in the distance, partially immersed in water, cultivating something. Others were harvesting something from wild bushes on the dry ground. I had so many questions which still remain unanswered.

I visited the MSH office briefly, got my marching orders for the weekend and inspected the room where we will have a workshop next week. I think Madagascar is the only place where I have held a workshop in a functioning restaurant. It is not without challenges. We will be in a restaurant again next week. The hotel manager didn’t seem fazed to move bulky furniture and hang up curtains to shield us from the restaurant’s clientele. I am a little more relaxed about such things than I was in the past. Que sera, sera!

Back at the hotel at took care of such basics as a simcard, money, water, honey and limes. I will give my throat the same treatment as in Burkina. Hopefully this time it will not evolve into laryngitis, bronchitis and pneumonia. I was very rested before I undertook the trip and my immune system should be stronger than last time. Fingers crossed.

In between trips

I cast my votes for the Massachusetts primaries last week, before the elections as I was in DC on Election Day. I had met several of the candidates for the various high level state positions when they came to Manchester last May. Not everyone made it into the primaries but those who did and visited (and had impressed me) got my vote. When all things are equal (which they rarely are), I cast my vote for a woman to help redress the gender balance which is so often lacking. I was pleased to see that nearly all of the winners were women.  Now they have to take on the Republican men for the general elections in November.

In Washington I participated in an event that presented some of our flagship tools and methods to colleagues and funders.  I don’t come all that often to DC so it was nice to meet people, some I hadn’t seen for years and others who I met for the first time. I had dinner at my friends T&F, a Dutch-American couple who I met decades ago in Niger and who are at times competitors, at times colleagues and always friends.

I arrived back in Boston just in time for the opening reception of the Japanese Women Leadership Institute at the Fish Family Foundation. MSH has longstanding ties with the Japanese and I was pleased that this year we were invited to participate in a month long program for 4 Japanese women who came to the US to learn to be agents for social change back home. The program is in its 8th year and is a wonderful example of people making change where they can – it is about the long view which the Japanese are well known for. Since this was a Japanese affair there was plenty of sushi and everything served in the most elegant way. The Japanese have a way with food presentation, even when using disposable plates and silverware.

I stayed in Manchester on the day of my departure, finally able to focus on the next assignment and responding to emails that required some clarity on what I was going to do in Madagascar without distractions.  The late departure (8:45 PM) made it possible to do this, and pack and have a nice lunch without feeling stressed. I was done with everything in time to enjoy Lobster Cove teeming with birds and, presumably fish or other edible creatures. It was too beautiful to leave, but duty called.

On our way to the airport we received the good news that Steve and Tessa’s endless and stressful housebuying adventure is finally coming to an end. We thought it had, many times before, but each time the bank found something that needed more interventions. They were told that now the closing is for real. They will have moved in before I come back. Halleluja!

Crabbing

I am still in the wake of vacation, despite a one day interruption, a workday on September 2. It’s great to get off the grid but one has to realize that getting back on, as one must, is hard.  I had forgotten about lots of things, including checking my (snail) mailbox which is no longer en route to anything in the new building. A package that has to go to Madagascar was waiting for me but I missed it, and who knows what else.

My travel season starts soon, starting with a trip to Washington DC on Sunday, just when the summer here is giving us one 10+ day after another, followed by a trip to Madagascar that will see me through the end of the month.

On Wednesday my niece and her family arrived for a two month journey to the east and west coast. They started here and now it seems they may not want to leave. From a small 4th floor apartment in Amsterdam to Lobster Cove, they think they’ve gone to heaven.  We spent the entire first day of their journey in and around the water. The weather helped and the water was swimmable as we call it (it is never warm).

We had some assignments: pulling up lobster pots that have been in the water and without bait for 3 weeks. The first one had a surprise: one enormous lobster, unfortunately female and with eggs, so we had to send her back. The others, one pounders, had been at each other (or maybe it was the impressive lobster mama) and an enormous severed claw was lying at the bottom of the trap. We had lobster salad for lunch. After that we focused on crabs, resulting in pounds of green crabs, an invasive pest, turned into crab bisque.

Our Dutch guest, a water engineer, decided he could make a better trap which he did and we tested. It is a prototype that needs some work, but our guests left and we are left with the prototype. We have had more crabs than we can use, other than adding to the compost pile, so the prototype will probably remain with us as crab trap 1.0.


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